SMS Sender ID Authorization
Traficom Regulation on SMS Sender IDs SMS Sender ID Authorization and Protection – What Does It Mean? This article provides a concise overview of what SMS sender ID authorization entails. Traficom’s new registration regulation 28 L/2025 M concerning SMS sender IDs will enter into force on May 4, 2026. This regulation will make SMS sender […]
Ärräkoodi Valentine’s Day Offer
Ärräkoodi – Valentine’s Day Offer! Ärräkoodi now available as a Valentine’s Day offer: any chocolate bar at a special price. With Ärräkoodi, you can easily show appreciation to customers or staff. Product offer prices (VAT 0%): 1-500 pcs: €1.58 / pc Over 500 pcs: €1.40 / pc The offer is valid until February 13, 2026. […]
Secure SMS Messages with Traficom’s New Registration Regulations
Secure SMS Messages with Traficom’s New Registration Regulations A significant improvement in the secure sending of text messages and the reliability of communication is coming in the first half of 2026. Traficom’s new SMS message registration regulation 28 L/2025 M will enter into force on 4 May 2026. Under Traficom’s new regulation, all SMS messages […]
Our Customer Service at Christmas
Our Customer Service During Christmas Our customer service is closed during the Christmas holidays on December 24–26, 2025, on New Year’s Day January 1, 2026, and on Epiphany January 6, 2026. During the rest of the Christmas period and New Year, our customer service is open as usual. In case of malfunctions outside of opening […]
Secure SMS Messages with Traficom’s New Registration Regulations
Secure SMS Messages with Traficom’s New Registration Regulations A significant improvement in secure SMS messaging and communication reliability is coming in the first half of 2026. Traficom’s new SMS registration regulation 28 L/2025 M will enter into force on May 4, 2026. With Traficom’s new regulation coming into force, all SMS messages must be sent […]
NPS Survey and Customer Feedback Survey – Rainmaker X KSML
NPS Survey and Customer Feedback Survey Case Rainmaker X KSML: NPS Survey and Customer Feedback Survey This year we have implemented customer feedback survey integrations into several call systems. We integrated a survey service into the Genesys call system, which was used by Rainmaker’s customer Keskisuomalainen. The Keskisuomalainen Group’s customer service is handled centrally by […]
Communication System SMS Messages and Surveys – Moontalk
SMS Messages from Moontalk’s Communication Solution Arena Interactive has implemented SMS communication integrations into Moontalk’s communication solutions. SMS message sending has been automated for various incoming calls and callbacks. Moontalk’s client wanted to ensure that individuals calling the company’s customer service always receive direct contact with them, even when the call cannot be answered at […]
SMS Gateway and SMS API – how are they used in messaging?
How to Improve Business Communication with SMS Solutions SMS Gateways and SMS APIs enhance business communication by providing a fast, automated, and reliable way to reach customers. A gateway enables personalized mass messaging and direct mobile notifications, while an API integrates messaging seamlessly into a company’s own systems—saving time and improving efficiency. What Are an […]
Automated SMS Surveys for Enreach Call Systems – Enreach
SMS Communication in Feedback Surveys Ensuring Customer Satisfaction in Real Time Arena Interactive and Enreach have several automated customer service measurement integrations for inbound and outbound calls. An Enreach customer needed to find a smooth and simple way to collect feedback on customer experience and ensure up-to-date customer satisfaction status. Automated SMS Surveys for Enreach […]
SMS Gateway and SMS API – How to Use Them in Business Communication
How to Enhance Business Communication with SMS Solutions SMS Gateway and SMS API enhance business communication by providing a fast, automated, and reliable way to reach customers. The Gateway enables personalization of mass messages and sending notifications directly to mobile phones. Additionally, the API integrates communication seamlessly into the company’s own systems, saving time and […]