Send individual or group messages via the new messaging channel RCS. RCS (Rich Communication Services, RCS for Business) is rich communication where organizations can send RCS messages to consumers through the familiar Messages app and receive RCS messages in SmartDialog services.
Through SmartDialog, RCS enables modern visual communication. The communication is reliable, as recipients see RCS messages coming from a verified sender. With RCS messages, you can contact your customers, handle customer service, and showcase products with engaging videos, advertisements, product cards, and product carousels. It’s easy to offer recipients modern, pre-designed options to respond quickly to RCS messages, such as clicking various quick action and response option buttons.
Manage RCS message content and contact groups easily through SmartDialog’s web/mobile interface. RCS messages can be integrated with backend systems via API interfaces.
Monitor RCS communication in real time through detailed message logs and reports. Through us, you receive all the connections needed for enterprise RCS for Business communication and your own verified RCS Agent account.
Arena Interactive manages enterprise RCS for Business accounts
An official, brand-aligned RCS account (RCS Agent) is created for the enterprise
Operators verify new RCS accounts
Sending and receiving RCS messages in the phone's Messages app, where the recipient approves RCS communication
SMS fallback: if RCS message delivery fails, an SMS message can be sent
Individual and group messages
Content: text, images, audio, video, files, product cards, card carousels, versatile response buttons, predefined options, free-form responses
RCS API integrations
Real-time message monitoring, statistics, and delivery receipts
Message traffic statistics, message log downloads, service-specific billing reports
24/7 technical support
RCS message senders are separately approved and verified, which enhances communication reliability.
RCS is modern communication that presents content visually and encourages message responses.
Message content can be made engaging by enriching it with images, videos, files, and product cards.
Responding and replying to RCS messages is easy with quick response buttons.
Message traffic and delivery receipt monitoring, detailed message log statistics.
We monitor our services and their delivery reliability 24/7.
Enhance your enterprise communication’s visibility with the RCS messaging channel. Send campaign and marketing messages, announcements, and reminders. Create customer dialogue with RCS messages and activate recipients to respond to your message.
Marketing and communications agency Aava & Bang has activated customers using the visual and interactive features of the RCS messaging channel.
Selected target groups were sent information about the latest training courses via RCS messages. The RCS message content included images, links to training pages, and buttons to encourage recipients to explore, get in touch, or register for training. Reach was ensured by delivering the information via SMS to those whose devices did not support RCS messaging.
Contact our sales team and request a free demonstration:
050 596 3961 / Eini Ojanperä
SmartDialog also includes other messaging services. You can manage services with an easy-to-use interface.
Send personalized and engaging content via RCS messages to your target groups through the SmartDialog interface.
Add automated and personalized promo code distribution to RCS group messages and personal communication.
Acquiring an official, verified RCS for Business account (RCS Agent) and managing messaging connections for Finnish subscriptions is handled through us.
Activate RCS API message account and SMS fallback capability, Opt-out services according to RCS Agent communication type, and desired users.
Open the required SmartDialog one-way or two-way messaging services for sending and receiving RCS messages.
Test message sending without commitments.
Purchase SmartDialog messaging services.
RCS (Rich Communication Services, RCS for Business) is a rich communication service that adds images, videos, buttons and other interactive content to text messages. Messages appear directly in the phone’s messaging app from a verified sender and also enable two-way communication.
RCS is deployed via SmartDialog by opening an RCS account and integrating the service via an API or user interface.
RCS messages can be sent in SmartDialog either via the user interface or via the API interface. Messages can be sent individually or in groups and, if required, an SMS fallback can be configured if RCS is not available.
SMS is just a text message, while RCS supports rich content such as pictures, videos and interactive buttons. RCS also offers a verified sender and a better user experience compared to traditional SMS.
In Finland, RCS is available on Elisa and DNA networks on compatible Android devices, and support is continuously expanding.
