With SmartDialog’s Code Service, you can integrate voucher codes into text message and instant messaging communications, for example, for handling customer feedback, compensating complaints, or customer satisfaction surveys.
Codes can be your company’s own voucher codes, or they can be generated automatically in our service with desired features and restrictions.
Code distribution can be connected directly to your business systems through our API interfaces. You can send codes from the SmartDialog interface via SMS, RCS or WhatsApp messages, or include codes in automatic return messages to customers, for example in customer service enquiries. We also implement pre-defined campaigns where we take care of sending the codes via SMS or email.
Tracking code distribution and usage is possible through statistics and reports in the SmartDialog user interface.
SMS, RCS, WhatsApp, Email messaging from the SmartDialog user interface
Management, tracking, and statistics for codes, contact groups, and message deliveries
Send codes to customers via text message, RCS message, WhatsApp, or email
Campaign operation of code deliveries on your behalf
Integrate code delivery into your company's system
1-way and 2-way SMS and WhatsApp API interfaces
Adding codes and recipients and sending messages can be done in just a few minutes.
Even large code deliveries are affordable to implement and also save staff resources.
A code always delights the recipient and leaves a positive impression of your company.
Code delivery can be automated into communications through API interfaces.
Message traffic and delivery receipt monitoring with detailed message log statistics.
We monitor our services and their delivery reliability 24/7.
Our media clients have used multiple distribution methods across various channels to deliver gift codes.
Savo-Karjalan Media delivered summer gift codes to staff via SMS delivery. Keskisuomalainen chose to print gift codes and distributed code coupons at points of sale to thank new subscribers. Hufvudstadsbladet integrated gift codes into a subscription campaign as an SMS reply message. For Alma Media, gift codes were delivered as a CSV file, enabling distribution through various channels such as email.
Lantmännen Cerelia’s need was to quickly obtain a large quantity of reasonably priced gift cards. The requirement was that the gift cards could be delivered to customers through multiple channels.
A large quantity of gift codes was delivered to Lantmännen Cerelia on a tight schedule, which their consumer service could easily forward to customers using their chosen methods.
Through the Code Service’s rapid delivery, customers could be responded to without delays and with flexible communication methods.
Contact our sales team and request a free demonstration:
050 596 3961 / Eini Ojanperä
SmartDialog also includes other messaging services. You can manage services with an easy-to-use interface.
If you want to receive messages from customers in addition to sending messages, explore SmartDialog's two-way messaging.
Send access codes via SMS, RCS, and WhatsApp messages or automate code distribution to systems via API.
Automate code distribution to your systems via API interfaces: 1-way for code delivery and 2-way for service reply messages.
Test message sending without commitments.
Purchase SmartDialog messaging services.
There are several ways to send the prefix in SmartDialog. You can: send codes directly from the interface, embed codes in messages via the API interface, send codes to individual recipients or groups
The codes can be delivered to customers via various channels, such as SMS, RCS or WhatsApp (as well as email). Codes can also be included in automated messages, such as customer feedback or surveys.
The code service is a solution that allows a company to manage, create and distribute prefixes to its customers as part of its communication.
SmartDialog’s code service: can use your own or automatically generated prefixes, codes can be integrated into customer communications (e.g. promotions, rebates, surveys), code distribution and usage can be monitored through reports and statistics.
Code service works particularly well for rewarding, customer loyalty and measuring customer satisfaction, for example.
Yes, the sending of prefixes can be fully automated. SmartDialog enables: integration of code sending into your company’s own systems via API interfaces, automatic code generation and distribution, sending codes as part of automated messaging processes (e.g. response messages or campaigns).
This allows code distribution to be directly linked to customer paths without manual work.
