The SmartDialog platform features direct integration for implementing one-way and two-way messaging services with LianaCloud, LianaMailer, and LianaAutomation services. Acquire messaging service integrations from Arena Interactive or Liana Technologies.
The SmartDialog and Liana integration enables you to combine SMS and WhatsApp messaging services with email marketing and marketing automation solutions. You can create SMS campaigns and use text messages and instant messages directly as part of marketing automation processes.
SmartDialog’s modern APIs integrate seamlessly with Liana systems. In addition to the APIs, you manage integration message traffic through the SmartDialog web interface, which provides detailed statistics.
One-way and two-way API: as part of Liana Cloud, Liana Mailer, Liana Automation systems
Short codes, long-code numbers, WhatsApp numbers and identities
Sending and receiving messages (SMS, WhatsApp)
Individual messages, bulk sends, campaigns, manual and automated, message templates, personalization
Managing contact information directly in Liana's marketing system
Viewing SMS and email message history in the same communication view
Delivery receipts, MT/MO message tracking
Message log downloads, service-specific message traffic reports, technical support 24/7
Integrate SmartDialog SMS messaging services into Liana Cloud system customer communication.
Automate SMS communication as part of email marketing automation.
Deepen your understanding of customers by connecting communication channels to customer service processes.
Messages are delivered quickly and delivery confirmation is received.
Message traffic and delivery receipt monitoring with detailed message log statistics.
We monitor our services and their delivery reliability 24/7.
Integrate SmartDialog SMS messaging services into Liana’s customer communication and marketing communication systems, for customer contact and customer service processes.
SmartDialog can be connected to LianaCloud as part of email marketing and marketing automation solutions.
The LianaCloud integration enables you to create manual SMS sends or use text messages or WhatsApp messages as part of marketing automation communication processes.
SmartDialog can be integrated as part of LianaMailer email marketing, making customer outreach through multiple channels more effective.
LianaMailer enables SMS message campaigns and announcements in addition to emails. Through LianaMailer, you also manage two-way SMS communication processes, such as customer satisfaction surveys.
With SmartDialog, you can automate WhatsApp or SMS marketing. You can create ready-made message content and select the criteria based on which the SMS message is automatically sent to recipients. Communication is saved in LianaAutomation.
You can combine SMS and WhatsApp marketing with emails and other channels in the automation process.
Contact our sales team and request a free demonstration:
050 596 3961 / Eini Ojanperä
SmartDialog also includes other messaging services. You can manage services with an easy-to-use interface.
Conduct NPS and opinion surveys with SmartDialog's Survey Service. Send surveys and receive feedback via SMS messages.
If you want to receive messages from customers in addition to sending messages, explore SmartDialog's two-way messaging.
The integration requires a SmartDialog license and messaging services: one-way or two-way depending on whether you need to send or receive messages.
Acquiring SMS numbers and managing connections required for the integration is handled on a turnkey basis through us.
The Enreach integration for SmartDialog messaging services is connected to the selected telephony system, making messaging ready for use.
Test message sending without commitments.
Purchase SmartDialog messaging services.
