Send individual or group messages via SMS, WhatsApp, RCS to the target groups you want. Manage groups and contacts easily with the SmartDialog interface.
When sending messages to groups, you can create your own groups in SmartDialog for ongoing use, or you can import contacts for individual transmissions. In both cases, contacts can be imported quickly by uploading a csv file to the service or by importing contact information via direct CRM integration.
Leverage the diverse message content enabled by different messaging channels: images, videos, image carousels, selection lists, product cards, Quick Reply and Call-to-Action buttons, personalization, and unique promotional codes embedded in messages.
Our customer service operates for our customers, if necessary. communications, whereby we manage campaigns and recurring mailings.
Track message sends in real time and monitor delivery receipts from message logs and reports. Multi-level data encryption is available for communications: access rights, content masking, protections, and encryption. Through us, you get all SMS, RCS, WhatsApp communication connections and numbers.
Import contacts as individual phone numbers, lists, or via CRM integration
Manage permanent groups or create temporary contact groups
SMS, RCS, WhatsApp, Email, individual and group messages, web/mobile interface
Personalized content, enable message replies
Short code, virtual longcode number, alphanumeric sender
SMS Sender ID credentials, RCS agents, WhatsApp identities
Message tracking and delivery receipts
Message log downloads, billing reports, 24/7 technical support
Text messages and instant messages diversify communication by providing easy messaging channels.
Messages can convey various types of data content such as images, videos, and selection buttons.
You receive reliable confirmation and delivery receipt of message delivery.
Even large message volumes are affordable and message deliveries arrive quickly.
Message traffic and delivery receipt monitoring with detailed message log statistics.
We monitor our services and their delivery reliability 24/7.
Mustankorkea wanted to provide communications to their customer groups that would reach recipients immediately and whose content would be timely and targeted specifically to that group.
Mustankorkea implemented SmartDialog’s SMS messaging service for sending individual messages and group messages. With SmartDialog, sending messages is cost-effective, managing message recipients is easy, and message delivery is fast. Communications can be tracked in real time.
Marketing and communications agency Aava & Bang wants to remind its stakeholders about upcoming events.
Selected target groups receive brief information bursts via SMS and RCS messages to encourage recipients to explore training opportunities. Messages include images, links, and action buttons to activate message recipients to respond and participate.
Contact our sales team and request a free demonstration:
050 596 3961 / Eini Ojanperä
SmartDialog also includes other messaging services. You can manage services with an easy-to-use interface.
Add automated and personalized promotional code distribution to group messaging via SMS, RCS, and WhatsApp messages.
Start conversations with your group messages. SMS and WhatsApp messages and replies are handled through the Dialog service.
Conduct NPS and opinion surveys with SmartDialog's Survey service. Send surveys and receive feedback via SMS messages.
Test message sending without commitments.
Purchase SmartDialog messaging services.
A group message is a message that is sent to several recipients at the same time. In business, group messaging is used for information, campaigns and customer communications.
In SmartDialog, group messages can be sent through different channels and groups of recipients can be easily managed through contacts and lists.
Contacts can be imported as individual phone numbers, lists or CRM integration. The user selects a group of recipients, enters the message content and sends it via the desired messaging channel (e.g. SMS, RCS or WhatsApp).
SmartDialog provides real-time statistics and reporting on communications. For example, companies can monitor: message delivery receipts, message traffic and flow, campaign performance and reports, and message logs.
These can be used to analyse and improve the effectiveness of communication.
SmartDialog supports multiple messaging channels that can be used for both individual and group messages: SMS (text messaging), RCS (richer, visual communication), WhatsApp, in addition to MMS, email and Messenger channels, among others.
Multichannel allows you to send messages to your customers in the channel that best reaches them.
