HubSpot

Integrate SMS Messaging Services into HubSpot Customer Journeys

The SmartDialog platform features direct integration for implementing messaging services as part of HubSpot Workflow and HubSpot Forms. SmartDialog integrations enable SMS and WhatsApp messaging for global stakeholder communications. Obtain your HubSpot integration from Arena Interactive. Manage services and communications within your own HubSpot.

With the SmartDialog connector, you can send individual SMS and WhatsApp messages as part of HubSpot workflows. Execute text message campaigns by leveraging marketing automation processes in HubSpot. The HubSpot integration allows you to receive text messages and WhatsApp messages directly into customer journeys. HubSpot Forms integration enables features such as delivering gift codes via SMS.

In addition to one-way and two-way messaging services, the HubSpot integration enables dialogue conversations via SMS and instant messaging channels, as well as customer data management. SmartDialog’s modern APIs integrate with all HubSpot one-way and two-way communications. You can manage integration message traffic through the APIs as well as the SmartDialog web interface, which provides detailed message traffic statistics and message events.

Integrations in HubSpot Workflow

One-way and two-way API: HubSpot Workflow, HubSpot Forms

Short codes, long codes, WhatsApp numbers and identities

Inbound and outbound messaging services

Message sending, receiving, conversations (SMS, WhatsApp)

Personalization, message templates, automations based on responses

Contact data management

Contact information and contact group management

Creating and removing contacts from groups

Messaging service monitoring

DLR delivery receipts, MT/MO message tracking, service-specific message traffic reports

24/7 technical support

Benefits of HubSpot Integration

Outbound Messages

Integrate SMS and WhatsApp communications and contact management into marketing automation.

Inbound Messages

Easily receive messages by integrating SmartDialog messaging services with all HubSpot two-way communications.

Logic App Integration

Enhance customer communications by integrating SMS and WhatsApp into customer-specific processes and HubSpot workflows.

Delivery Reliability and Dependability

Messages are delivered quickly and delivery confirmation is received.

Comprehensive Reporting Capabilities

Message traffic and delivery receipt monitoring with detailed message log statistics.

Real-Time Monitoring and Customer Support 24/7

We monitor our services and their delivery reliability 24/7.

Use Cases and References

Handle your company’s customer relationship and marketing communication with SMS messages, run campaigns, inform stakeholders, send reminders.

Marketing Communication Integration with SMS Messages Directly from HubSpot

Fiber optic company and internet operator Valoo leverages SmartDialog’s 1-way and 2-way SMS messaging directly from the company’s own HubSpot to enhance sales and marketing processes.

SMS campaign messages and orders received in response are seamlessly integrated into HubSpot’s marketing automation and customer processes.

One-Way SMS Communication - Hedin Automotive

Hedin Automotive needed a reliable and flexible solution for SMS messaging as part of marketing automation.

SMS messaging was integrated into the backend systems. Location-specific communication is easy to track through reporting. Using the SMS messaging service, Hedin Automotive handles customer inquiries, contact information sharing, and reminders.

Would you like to hear more about our services?

Contact our sales team and request a free demonstration:

050 596 3961 / Eini Ojanperä

sales@arenainteractive.fi

HubSpot Integration – Explore Features and API Documentation

Combine HubSpot Integration with Other SmartDialog Services

SmartDialog

SmartDialog also includes other messaging services. You can manage services with an easy-to-use interface.

Customer Surveys

Conduct NPS and opinion surveys with SmartDialog Survey Service. Send surveys and receive feedback via SMS.

SMS Verification

Implement SMS verification for two-factor authentication to send one-time authentication codes.

Code Delivery

You can automatically connect voucher code distribution to your customer service systems via two-way SMS, RCS, and WhatsApp APIs.

HubSpot Integration Implementation

SmartDialog License

The integration requires a SmartDialog license and messaging services: one-way or two-way depending on whether you need to send or receive messages.

Numbers and Connections

Acquiring the SMS or WhatsApp numbers needed for integration and managing connections is handled on a turnkey basis through us.

SmartDialog Connector

The SmartDialog connector is integrated with services, making message delivery immediately available in the HubSpot Workflow interface.

Test SmartDialog and Purchase

Try SmartDialog here free of charge!

Test message sending without commitments.

Register here as a SmartDialog user!

Purchase SmartDialog messaging services.