
The SmartDialog service platform has direct integration to implement messaging services as part of HubSpot Workflow and HubSpot Forms. SmartDialog integrations enable you to use SMS and WhatsApp messagesfor global stakeholder communications. Get your HubSpot integration from Arena Interactive. Manage services and communications in your HubSpot.
With the SmartDialog connector, you can send individual SMS and WhatsApp messages as part of HubSpot workflows. Execute text message campaigns by leveraging marketing automation processes in HubSpot. The HubSpot integration allows you to receive text messages and WhatsApp messages directly into customer journeys. HubSpot Forms integration enables features such as delivering gift codes via SMS.
In addition to the 1-way and 2-way messaging services, the HubSpot integration allows you to conduct conversational conversations via SMS and instant messaging channels, and maintain customer records. SmartDialog’s modern interfaces integrate with all HubSpot 1-way and 2-way communication. In addition to the interfaces, you can also manage your integration’s message traffic via the SmartDialog web interface, where you can see detailed message traffic statistics and message events.

One-way and two-way API: HubSpot Workflow, HubSpot Forms
Short codes, long codes, WhatsApp numbers and identities
Message sending, receiving, conversations (SMS, WhatsApp)
Personalization, message templates, automations based on responses
Contact information and contact group management
Creating and removing contacts from groups
DLR delivery receipts, MT/MO message tracking, service-specific message traffic reports
24/7 technical support

Integrate SMS and WhatsApp communications and contact management into marketing automation.

Easily receive messages by integrating SmartDialog messaging services with all HubSpot two-way communications.

Enhance customer communications by integrating SMS and WhatsApp into customer-specific processes and HubSpot workflows.

Messages are delivered quickly and delivery confirmation is received.

Message traffic and delivery receipt monitoring with detailed message log statistics.

We monitor our services and their delivery reliability 24/7.
Integrate SmartDialog SMS and WhatsApp messaging services into HubSpot one-way and two-way communications. Send marketing and communication campaigns to targeted groups or individual recipients. Receive orders, payments, and donations. Create automated activities for receiving messages.

Fiber optic company and internet operator Valoo leverages SmartDialog’s 1-way and 2-way SMS messaging directly from the company’s own HubSpot to enhance sales and marketing processes.
SMS campaign messages and orders received in response are seamlessly integrated into HubSpot’s marketing automation and customer processes.


Hedin Automotive needed a reliable and flexible solution for SMS messaging as part of marketing automation.
SMS messaging was integrated into the backend systems. Location-specific communication is easy to track through reporting. Using the SMS messaging service, Hedin Automotive handles customer inquiries, contact information sharing, and reminders.


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050 596 3961 / Eini Ojanperä

SmartDialog also includes other messaging services. You can manage services with an easy-to-use interface.

Conduct NPS and opinion surveys with SmartDialog Survey Service. Send surveys and receive feedback via SMS.

Implement SMS verification for two-factor authentication to send one-time authentication codes.

You can automatically connect voucher code distribution to your customer service systems via two-way SMS, RCS, and WhatsApp APIs.

The integration requires a SmartDialog license and messaging services: one-way or two-way depending on whether you need to send or receive messages.
Acquiring the SMS or WhatsApp numbers needed for integration and managing connections is handled on a turnkey basis through us.
The SmartDialog connector is integrated with services, making message delivery immediately available in the HubSpot Workflow interface.

Test message sending without commitments.

Purchase SmartDialog messaging services.
SmartDialog’s HubSpot integration connects SmartDialog messaging services (such as SMS and WhatsApp) directly to HubSpot customer journeys and automations. It allows you to send and receive messages as part of HubSpot workflow or HubSpot forms processes.
The integration works with the SmartDialog connector, which allows messages to flow through HubSpot’s workflow automation. You can send individual or group SMS and WhatsApp messages directly from HubSpot and receive responses as part of your customer journey.
Yes. The integration allows you to both send and receive SMS messages via HubSpot workflow and forms as part of your customer communications. Responses are logged in HubSpot processes and can be used for automation.
To implement integration, you need: