The SmartDialog platform features Zapier integration for implementing messaging services across multiple automation systems and applications. Zapier integration provides benefits for organizations looking to automate and streamline business processes. With Zapier, you can create flexible solutions without technical investments while improving process efficiency.
With SmartDialog’s Zapier integration, you can automate various types of tasks in HubSpot, Pipedrive, or Zoho CRM, for example. Obtain the Zapier integration from Arena Interactive and activate the messaging service directly through your own Zapier account, from which you manage communications.
With SmartDialog’s modern interfaces and Zapier integration, you can send and receive automated 1-way and 2-way messages from cloud software and applications. SMS messages and WhatsApp messages. Managing contacts, such as creating, updating or deleting contacts, is easy. With SmartDialog’s Group service, you can allow contacts to join a communication group, for example via online forms.
Manage your integration’s message traffic alongside the interfaces with the SmartDialog web interface, where you can see message traffic statistics and message events.
One-way and two-way API interface: Zapier actions and triggers
Operator connections, short codes, long-code numbers, WhatsApp numbers and identities
Send messages Action: Send a Text Message (SMS, MMS, WhatsApp)
Receive messages Trigger: New Message in SmartDialog (SMS, MMS, WhatsApp)
Contact information management, contact group management
Creating and removing contacts from groups
Delivery receipts, MT/MO message tracking, service-specific message traffic reports and billing reports
Technical support 24/7
Automate SmartDialog message sending from Zapier when a desired action occurs in your system.
Receive a message in SmartDialog and automatically trigger an action in your own system.
Quickly deploy integrations between various applications with Zapier—connection is easy without coding.
Messages are delivered quickly and delivery confirmation is received.
Message traffic and delivery receipt monitoring with detailed message log statistics.
We monitor our services and their delivery reliability 24/7.
Example: Automatically send a welcome SMS to new Pipedrive leads
Trigger => New lead in Pipedrive / New contact created in HubSpot
Action => Zapier integration automatically sends an SMS message to the new contact
Example: When your service receives an SMS message, create a new contact in HubSpot
Trigger => SMS message arrives in SmartDialog's two-way service
Action => Based on the SMS message information, a new contact is created in HubSpot
Connect SmartDialog’s one-way and two-way messaging with Zapier’s SMS & WhatsApp application to your own business application.
SMS message sending is activated by a desired action. SMS message receipt automatically triggers a desired action.
Arena Interactive’s SMS services were integrated with Aqualux’s marketing automation system using the Zapier interface. Both systems were already available in Zapier’s service, so integrating the SMS services into the marketing automation system was effortless with just a few clicks.
When an end customer orders Aqualux products from the online store, the customer receives an SMS message as an order confirmation. Additionally, Aqualux utilizes SMS messaging in other marketing activities.
Contact our sales team and request a free demonstration:
050 596 3961 / Eini Ojanperä
SmartDialog also includes other messaging services. You can manage services with an easy-to-use interface.
Conduct NPS and opinion surveys with SmartDialog's Survey service. Send surveys and receive feedback via SMS messages.
Implement text message verification for two-factor authentication to send authentication codes.
You can automatically connect promotional code distribution to your customer service systems through two-way API interfaces.
The integration requires a SmartDialog license and messaging services: one-way or two-way depending on whether you need to send or receive messages.
Acquiring the SMS or WhatsApp numbers needed for integration and managing connections is handled on a turnkey basis through us.
Log in to your Zapier account: https://zapier.com/sign-up and connect SmartDialog to Zapier: "My Apps" > "Connect a new account" > "SmartDialog." Messaging is ready to use.
Test message sending without commitments.
Purchase SmartDialog messaging services.
SmartDialog’s Zapier integration is an interface that allows you to automate communication (e.g. SMS and WhatsApp) between different applications and systems without coding using the Zapier automation platform.
The Zapier integration uses trigger and action functions to connect SmartDialog to other applications. For example, when an event occurs in another system (trigger), Zapier can send an SMS message through SmartDialog (action).
For deployment, you need a SmartDialog license and messaging services (1-way or 2-way), and a Zapier account to which SmartDialog connects as a connector. Once the connections are configured, the automations can be deployed.
