Send individual or group messages by SMS to your target groups in Finland and abroad. Receive messages to SmartDialog or to your own systems via modern SMS API interfaces. Manage SMS messages and contact groups via SmartDialog’s web/mobile interface.
B2B and B2C communication has increased in SMS channels. The growth in SMS is driven by SMS API integration solutions combined with cloud services. SMS messages are sent and received in back-end systems through direct Microsoft, Salesforce, HubSpot and Zapier integrations, as well as customised integrations with customer service and marketing systems.
The popularity of SMS is driven by the reliability of delivery: messages are delivered quickly, reliably and are sure to reach the right recipients. SMS Sender ID protection and different levels of encryption for SMS interfaces and message content ensure privacy in messaging. Multiple levels of data protection are available for SMS : access rights, content hiding, encryption, encryption, two-step authentication.
Monitor your SMS communication in real time and track delivery receipts from message logs and reports. Through us, you receive all the operator connections, short codes, and longcode numbers needed for SMS communication.
Dedicated or shared short code (16xxx, 17xxx, 18xxx), alphanumeric sender
Keyword-based routing to services, message pricing can be managed
MO messages: Elisa, Saunalahti, Telia, DNA, Ålcom, and virtual operators
Dedicated virtual longcode number (+358451234567)
Keywords not required, incoming messages charged at standard SMS rate
MO messages can be received from all Finnish and international numbers
Individual and group messages, sending and receiving in Finland and abroad
Web/mobile interface, SMS authentication, time-critical communication
SMS-to-Mail, Mail-to-SMS, SMS-to-Webhook, integrations
Real-time message monitoring, statistics, and delivery receipts
Multi-level data encryption, SMS Sender ID protection
Message log downloads, service-specific reporting, 24/7 technical support
SMS messages have high visibility and are virtually always read.
Even large message volumes are affordable and message deliveries arrive quickly.
You receive reliable confirmation and delivery receipts.
SMS communication can incorporate multi-level data encryption and integrations.
Message traffic and delivery receipt monitoring with detailed message log statistics.
We monitor our services and their delivery reliability 24/7.
Handle your company’s customer relationship and marketing communication with SMS messages, run campaigns, inform stakeholders, send reminders.
Tallink needed reliable SMS messaging as part of its booking system. Messages needed to be sent to passengers from different countries both directly from the system and manually via web application.
SMS messaging was integrated into Tallink’s booking system. In addition, an SMS messaging service suitable for sending individual messages and group messages was implemented for customer service and marketing use. SMS messaging provides Tallink with a fast and reliable channel to communicate with customers in different countries and internally with its own staff.
Talokuntoon.fi needed a communication tool to reach customers reliably and quickly regarding service ordering and delivery matters. It was decided to inform customers via text messages in addition to email messages.
By implementing SMS communication, we ensured that customers immediately receive the necessary confirmations for orders and job completion. Choosing an SMS messaging service was a time-efficient and cost-effective way to ensure smooth message delivery. Using text messages improved the customer experience and operational quality.
Hedin Automotive needed a reliable and flexible solution for SMS messaging as part of marketing automation.
SMS messaging was integrated into the backend systems. Location-specific communication is easy to track through reporting. Using the SMS messaging service, Hedin Automotive handles customer inquiries, contact information sharing, and reminders.
Contact our sales team and request a free demonstration:
050 596 3961 / Eini Ojanperä
SmartDialog also includes other messaging services. You can manage services with an easy-to-use interface.
Add automated and personalized voucher code distribution to SMS group messaging and personal communication.
Connect 1-way and 2-way messaging to cloud services with connectors, and route text messages directly to cloud software.
Implement NPS and opinion surveys with SmartDialog Survey Service. Send surveys and receive feedback via SMS messages.
Acquiring SMS communication numbers and managing connections is handled on a turnkey basis through us, for Finnish and international subscriptions.
We activate an SMS API messaging account (HTTPS REST, SMTP, SMPP) with the desired users, settings, restrictions, forwarding, and encryption levels.
We open the 1-way or 2-way SmartDialog messaging services required for sending and receiving SMS messages with the desired pricing and keywords.
Test message sending without commitments.
Purchase SmartDialog messaging services.
A text message (SMS) is a traditional message sent over the mobile network, which works on almost all phones and subscriptions. SmartDialog allows you to send both individual and group messages via the SMS channel and receive messages to the system or to your own backend systems via API interfaces. SMS is a reliable and fast way to communicate both in Finland and abroad.
SMS messages can be sent via SmartDialog in two ways:
SMS messages can be individual or group messages and can be targeted to the desired recipients.
SMS (text message)
RCS (Rich Communication Services)
