Messaging Services

SmartDialog Messaging Services

SmartDialog messaging services are reliable digital B2B and B2C communication solutions. Modern API interfaces and powerful messaging channels are available. With SmartDialog, you can send and receive messages, create conversations and surveys, automate communication, send access codes, and receive payments via phone billing.

Messaging services handle intelligent digital communication centrally and globally via text messages and instant messaging channels. SmartDialog includes several cost-effective messaging channels, such as SMS, RCS, and WhatsApp. In SmartDialog, you can view real-time statistics, communication flow, and reports for your messaging services.

Sending text messages and instant messages is easy with SmartDialog’s web/mobile interface or directly through modern APIs. Our customer service operates our business clients’ communication when needed, handling one-time campaigns and recurring sends as a service.

Our messaging services utilize modern and secure interfaces, such as the modern SmartDialog SMS API. Sending messages from back-end systems is possible with direct Microsoft, Salesforce, HubSpot connectors and Zapier integrations, as well as ready-made integrations with our partners’ systems. Service and integration APIs can be found in our Open API portal.

SmartDialog Messaging Services

One-Way Messaging Service

Reach your customers with one-way SMS, RCS, and WhatsApp messages.
Modern API interfaces.

Two-Way Messaging Service

Receive SMS, RCS, WhatsApp messages from your customers.
Modern API interfaces.

Group Messaging

Group Messaging

Send individual and group messages via SMS, RCS, and WhatsApp.
Manage groups and contacts.

SMS Billing and Mobile Payment

Receive payments and charitable donations from your customers via SMS messages and mobile payment.

Sending Codes

Send gift codes via SMS, RCS, and WhatsApp messages or automate delivery to systems.

NPS and Feedback Surveys

Send NPS and opinion surveys and receive feedback via SMS messages and web forms.

SmartDialog Dialogue Service

Dialog Conversations

Communicate with customers via SMS, WhatsApp, Facebook, and Instagram Messenger.

SMS Verification

Implement two-factor authentication through the SMS API interface.

Would you like to hear more about our services?

Contact our sales team and request a free demonstration:

050 596 3961 / Eini Ojanperä

sales@arenainteractive.fi

SmartDialog Customer References