5 Ways to Use WhatsApp and SMS Messages in Marketing
When it comes to getting your message across, complex campaigns take a back seat. WhatsApp and text messages reach your target audience directly and quickly, right when their attention is critical. They don’t require you to open an app or stand out in the advertising jungle. The message appears on the screen and is opened […]
Shall we use Smartdialog?
Shall we use SmartDialog? – The challenge for an automotive company was to reach customers who had left their cars for maintenance during the working day. They tried to reach customers mainly by phone, but this operating model was time-consuming and relatively expensive, because the foremen spent their time waiting on the phone. Since answers […]
Communicate the customer experience to the level of “la perfecto”!
Communicate the customer experience to the level of “la perfecto”! Companies and organizations have a growing need to communicate with their customers and stakeholders efficiently and effortlessly in digital channels as part of a comprehensive customer experience. This should be practically independent of place or time, so that the message sent reaches the recipient as […]
WhatsApp Messages in Business Messaging
WhatsApp messages for business messaging—send and receive messages! Did you know that you can send WhatsApp messages on behalf of your organization to the consumer WhatsApp app and communicate in a similar way to what you can do with text messages? You establish your organization’s presence on WhatsApp, meaning you appear under your organization’s name […]
Instant Messaging Apps as Part of Online Store Communication
“Ecommerce is growing faster than ever. In 2019, ecommerce generated $3.5 trillion in sales and is expected to reach $4.9 trillion by 2021. While email marketing has long been the ecommerce marketer’s go-to messaging tool, SMS marketing deserves more attention. Why? Because it has a significantly higher attention value than other channels! Imagine if your […]
Smartdialog Expands with New Messaging Channels
SmartDialog Expands with New Messaging Channels SmartDialog is a next-generation service platform for intelligent digital communication across various instant messaging channels. The most widely used and fastest-growing channels are SMS and WhatsApp. This growth is driven, among other factors, by the ability to integrate these communication channels with automated B2B and B2C communication solutions and […]
SMS Sender ID Protection
Protecting Sender Information with SMS Sender ID When sending text messages, it is possible to protect the organization’s alphanumeric sender ID (e.g., CompanyLtd) so that only the owner of the ID can send messages to Finnish phone numbers with it. More information from Traficom about SMS Sender ID protection: SMS Sender ID | Traficom […]
SMS and WhatsApp on MS Power Platform
SmartDialog has direct integration for implementing SMS and WhatsApp messaging services from MS Power Automate, Power Apps, and Azure Logic Apps. With SmartDialog’s interfaces, you can send and receive 1- and 2-way text messages and WhatsApp messages from Microsoft cloud software, manage contacts, and create smart conversations. Contact data synchronization is now also possible via […]
SMS Messaging in Salesforce
SmartDialog has a direct integration to implement SMS messaging services from Salesforce Service Cloud and Sales Cloud. With the SmartDialog integration, you can send and receive 1-way and 2-way SMS messages in Salesforce workflows and automations, and create campaigns. You can now also manage and sync contacts between SmartDialog and Salesforce services. Read more about […]
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