Secure SMS Messages with Traficom’s New Registration Regulations
Secure SMS Messages with Traficom’s New Registration Regulations A significant improvement in the secure sending of text messages and the reliability of communication is coming in the first half of 2026. Traficom’s new SMS message registration regulation 28 L/2025 M will enter into force on 4 May 2026. Under Traficom’s new regulation, all SMS messages […]
Our Customer Service at Christmas
Our Customer Service During Christmas Our customer service is closed during the Christmas holidays on December 24–26, 2025, on New Year’s Day January 1, 2026, and on Epiphany January 6, 2026. During the rest of the Christmas period and New Year, our customer service is open as usual. In case of malfunctions outside of opening […]
NPS Survey and Customer Feedback Survey – Rainmaker X KSML
NPS Survey and Customer Feedback Survey Case Rainmaker X KSML: NPS Survey and Customer Feedback Survey This year we have implemented customer feedback survey integrations into several call systems. We integrated a survey service into the Genesys call system, which was used by Rainmaker’s customer Keskisuomalainen. The Keskisuomalainen Group’s customer service is handled centrally by […]
SMS Gateway and SMS API – how are they used in messaging?
How to Improve Business Communication with SMS Solutions SMS Gateways and SMS APIs enhance business communication by providing a fast, automated, and reliable way to reach customers. A gateway enables personalized mass messaging and direct mobile notifications, while an API integrates messaging seamlessly into a company’s own systems—saving time and improving efficiency. What Are an […]
SmartDialog Expands with Integrations
SmartDialog is expanding with new integrations. Most recently, we have added SMS and email messaging services to the Sinch and Genesys interfaces. Take advantage of SmartDialog’s messaging services directly from your own systems. With Microsoft Power Platform, Salesforce, HubSpot, and Zapier integrations, you can send and receive text messages and WhatsApp messages, and manage contacts […]
Smartdialog Expands with New Messaging Channels
SmartDialog Expands with New Messaging Channels SmartDialog is a next-generation service platform for intelligent digital communication across various instant messaging channels. The most widely used and fastest-growing channels are SMS and WhatsApp. This growth is driven, among other factors, by the ability to integrate these communication channels with automated B2B and B2C communication solutions and […]
SMS Sender ID Protection
Protecting Sender Information with SMS Sender ID When sending text messages, it is possible to protect the organization’s alphanumeric sender ID (e.g., CompanyLtd) so that only the owner of the ID can send messages to Finnish phone numbers with it. More information from Traficom about SMS Sender ID protection: SMS Sender ID | Traficom […]
SMS and WhatsApp on MS Power Platform
SmartDialog has direct integration for implementing SMS and WhatsApp messaging services from MS Power Automate, Power Apps, and Azure Logic Apps. With SmartDialog’s interfaces, you can send and receive 1- and 2-way text messages and WhatsApp messages from Microsoft cloud software, manage contacts, and create smart conversations. Contact data synchronization is now also possible via […]
SMS Messaging in Salesforce
SmartDialog has a direct integration to implement SMS messaging services from Salesforce Service Cloud and Sales Cloud. With the SmartDialog integration, you can send and receive 1-way and 2-way SMS messages in Salesforce workflows and automations, and create campaigns. You can now also manage and sync contacts between SmartDialog and Salesforce services. Read more about […]
Order codes from lahjakoodi.fi
Arena Interactive’s new Lahjakoodi website www.lahjakoodi.fi From the Lahjakoodi website www.lahjakoodi.fi you can order codes, products, and shipping effortlessly as a turnkey delivery! For example, Ärräkoodit can be delivered quickly and affordably to your mobile phone or email. Currently, the prevailing trend in gift codes is various ways to recognize and thank employees, customers, and […]