Messaging services

SmartDialog is a modern messaging service platform that allows you to manage B2B and B2C communications through messaging services, channels and API gateways. Messaging can be related to the entire customer lifecycle. With SmartDialog, you send and receive messages, create conversations and surveys, automate communications, send promo codes and receive payments via phone bill.

With SmartDialog services, you can make smart digital messaging centrally and globally through text message and instant messaging. SmartDialog includes several cost-effective messaging channels. Our main messaging channels are SMS, RCS and WhatsApp. In SmartDialog, you can see real-time statistics, messaging logs and reports of your services.

Sending text messages and instant messages is easy with SmartDialog’s web/mobile user interface or directly through modern gateways. Our customer service operates our customers messaging when necessary, so we handle campaigns and recurring sending as a service.

Our messaging services use modern and secure gateways, such as SmartDialog SMS API. Sending messages from back-end systems is possible with direct Microsoft, Salesforce, HubSpot connectors and Zapier integrations, as well as ready-made integrations to our partners’ systems. See the API documentations and integrations on our Open API portal.