Zapier integration
Automate your SMS communications with Zapier integration
SmartDialogplatform has a Zapier integration for implementing messaging services in several automation systems and applications. Zapier integration brings benefits to organizations that want to automate and streamline business processes. With Zapier, you can create flexible solutions without technical investments, while improving the efficiency of processes.
With SmartDialog’s Zapier integration, you can automate many types of tasks in, for example, HubSpot, Pipedrive or Zoho CRM. Get the Zapier integration from Arena Interactive and enable the messaging service directly in your own Zapier account.
With SmartDialog modern APIs and Zapier integration, you can send and receive automated 1- and 2-way SMS messages and WhatsApp messages from cloud software and applications. Managing contacts, such as creating, updating or deleting contact information, is easy. With SmartDialog, you can let contacts join a communication group, for example, via web forms.
Manage integration messaging with the SmartDialog web interface, where you can see messaging statistics and message events.
SmartDialog integrations in Zapier
1- and 2-way API: Zapier actions and triggers
Operator connections, shortcodes, longcodes, WhatsApp numbers and identities
Inbound and outbound messaging services
Sending messages Action: Send a Message (SMS, MMS, WhatsApp)
Receiving messages Trigger: New Message in SmartDialog (SMS, MMS, WhatsApp)
Contact data management
Managing contact information for contacts, managing contact groups
Creating and removing contacts from groups
Messaging services monitoring
Delivery receipts, MT/MO message tracking, service-specific message traffic reports and billing reports
24/7 technical support
Benefits of Zapier integration
Automated message sending
Automate SmartDialog messaging from Zapier when a desired action has occurred in your system.
Automation of operations
Receive a message in SmartDialog and use it to automatically trigger an action in your system.
Integrations without coding
Integrations between different applications can be quickly implemented with Zapier, and connection is easy.
Delivery security and reliability
Messages are delivered quickly and confirmation of their delivery is provided.
Versatile reporting options
Monitoring of message traffic and delivery, accurate message log statistics.
Monitoring and support 24/7
We monitor our services and the message delivery reliability 24/7.
Zapier integration
Connect SmartDialog’s 1-way and 2-way messaging services to your business application with Zapier’s SMS & WhatsApp app.
Sending an SMS message is activated by the desired action. Receiving an SMS message automatically triggers the desired action.
Sending a message when the desired action occurs
Example: Send an automatic welcome message via SMS to new Pipedrive leads
Trigger => New lead in PipeDrive / New contact created in HubSpot
Action => Zapier integration automatically sends an SMS to the new contact
Sending a message that triggers an action
Example: When your service receives an SMS message, a new contact is created in HubSpot
Trigger => An SMS message arrives in SmartDialog's 2-way service
Action => Based on the information in the SMS message, a new contact is created in HubSpot
Use cases and references
Integrate SmartDialog’s 1- and 2-way communication with your business application using Zapier’s SMS & WhatsApp app.
Sending an SMS message triggers the desired action. Receiving an SMS message automatically triggers the desired action.
Zapier -
Aqualux
SMS services through Zapier to enhance sales and marketing
Zapier integration – explore features and API documentation
Combine Zapier integration with our other SmartDialog services
SmartDialog
SmartDialog also includes other messaging services that you manage with an easy-to-use interface.
Survey service
Conduct NPS and opinion surveys with SmartDialog's Survey Service. Send surveys and receive feedback via SMS messages.
SMS verification
Enable SMS verification for two-step authentication, which can be used to send authentication codes.
Sending codes
You can automatically connect the distribution of promo codes to your customer service systems via 2-way APIs.
Implementing Zapier integration
SmartDialog license
Integration requires a SmartDialog license and messaging services: 1- or 2-way depending on whether there is a need to send or receive messages.
Numbers and connections
We provide turnkey solutions for acquiring the SMS or WhatsApp numbers needed for integration and managing the connections.
SmartDialog connector
Sign in to your Zapier account: https://zapier.com/sign-up and connect SmartDialog to Zapier: “My Apps” > “Connect a new account” > “SmartDialog.” Messaging is ready to use.
Contact us
Get Zapier integration
You can get the Zapier integration directly from the Zapier product page.
Learn more about Zapier integration
Check out the Zapier integration documentation.
Contact us
Contact us if you are interested in hearing more about SmartDialog's Zapier integration.