SMS messages
Send and receive SMS messages in SmartDialog
Send individual messages or group messages via SMS to your target groups in Finland and abroad. Receive messages to SmartDialog or your own systems via modern SMS API interfaces. Manage SMS communications and contact groups with SmartDialog’s web/mobile user interface.
B2B and B2C communications have grown in SMS channels. The growth of SMS communications is influenced by SMS API integration solutions connected to cloud services. Sending and receiving SMS messages to back-end systems is possible with direct Microsoft, Salesforce, HubSpot and Zapier integrations, as well as customer-specific integrations to customer service and marketing systems.
The popularity of SMS communications is supported by delivery reliability: messages are delivered quickly and reach the right recipients. SMS Sender ID protection and SMS API and message content encryptions ensure data protection. SMS communication has multiple levels of data protection: permissions, content hiding, encryption, two-step verification.
Track SMS communication in real time and monitor delivery receipts from message logs and reports. Through us, you can get all the operator connections, short codes and long codes needed for SMS communication.
Short numbers
Own or shared short number (16xxx, 17xxx, 18xxx), alphanumeric sender
Managing message prices and search words for services
MO messages: Elisa, Saunalahti, Telia, DNA, Ålcom and virtual operators
Longcode numbers
Dedicated virtual longcode number (+358451234567)
No search terms required, incoming messages are charged at the normal SMS rate
MO messages can be received from all Finnish and international numbers
Outbound and inbound
Individual and group messages, sending and receiving in Finland and abroad
Web/Mobile user interface, SMS verifications, time-critical communication
SMS-to-Mail, Mail-to-SMS, SMS-to-Webhook, integrations
Monitore and reports
Real-time message tracking, statistics and delivery receipts
Multi-level data encryption, SMS Sender ID protection
Message log download, service-specific reporting, 24/7 technical support
Benefits of SMS messages
Reaches all recipients
SMS messages have a good attention value and are practically always read.
Scalable and cost-effective
Even large message volumes are affordable and messages arrive quickly.
Delivery security and reliability
You will receive reliable confirmation and delivery receipt of the shipment.
Security and integration
SMS can be combined with multi-level data encryption and integrations.
Versatile reporting options
Monitoring of message traffic and delivery, accurate message log statistics.
Monitoring and support 24/7
We monitor our services and the messaging delivery reliability 24/7.
Use cases and references
Use SMS messages to manage your company’s customer relations and marketing communications, operate campaigns, inform stakeholders, and send reminders.
SMS –messages Tallink
SMS messaging and group messaging for customer and staff communications
SMS –messages Talokuntoon.fi
Customer relationship management and confirmations via SMS messaging
SMS –messages Hedin Automotive
1-way SMS messaging as part of marketing automation
SMS messages – learn more about features and documents
Connect SMS messages to SmartDialog services
SmartDialog
SmartDialog includes several messaging services. You can manage the services with an easy-to-use interface.
Sending codes
Add automated and personalized promo code distributions to SMS messaging.
Integrations
Use connectors to connect 1-way and 2-way messaging to cloud services, and route SMS directly to cloud software.
Customer surveys
Create NPS and opinion surveys with SmartDialog Survey Service. Send surveys and receive feedback via SMS messages.
Enabling SMS messages
Numbers and connections
Purchasing an SMS messaging number and managing connections is done on a turnkey basis through us, for Finnish and foreign subscriptions.
Opening messaging account
Enable the SMS API messaging account (HTTPS REST, SMTP, SMPP) and the desired users, settings, restrictions, redirects, and encryption levels.
Opening messaging services
SmartDialog’s 1- or 2-way messaging services required for sending and receiving SMS messages are opened at the desired prices and search terms.
How to get SmartDialog SMS messages
Try SmartDialog SMS API for free
Test SmartDialog's SMS messaging.
Buy SmartDialog SMS messaging
Subscribe to SmartDialog's 1 and 2-way SMS messages.
Contact us
Would you like more information about SMS communication and the SMS API?