HubSpot integrations
Integrate SMS messaging into HubSpot customer journeys
The SmartDialog service platform has a direct integration for implementing messaging services as part of HubSpot Workflow and HubSpot Forms services. With SmartDialog integrations, you can use SMS and WhatsApp messages in global stakeholder communications. Get the HubSpot integration for your use from Arena Interactive. You manage services and communications in your own HubSpot.
With the SmartDialog connector, you send individual SMS and WhatsApp messages as part of HubSpot workflow. You implement SMS campaigns by utilizing marketing automation processes in HubSpot. With the HubSpot integration, you receive SMS and WhatsApp messages directly as part of customer journeys. HubSpot Forms integration with forms enables, for example, the transmission of gift codes via SMS messages.
In addition to 1- and 2-way messaging services, HubSpot integration allows you to have dialog conversations in SMS and instant messaging channels, and maintain customer data. SmartDialog’s modern interfaces connect to all HubSpot 1- and 2-way communications. You can manage the integration messaging traffic using the SmartDialog web interface, where you can see detailed messaging statistics and message events.
Integrations in HubSpot workflow
1- and 2-way API: HubSpot Workflow, HubSpot Forms
Shortcodes, longcodes, WhatsApp numbers and identities
Inbound and outbound messaging services
Send, receive (SMS, WhatsApp)
Personalization, message templates, automation based on responses
Contact data management
Managing contacts and contact groups
Creating and removing contacts from groups
Messaging services monitoring
DLR delivery confirmations, MT/MO message tracking, service-specific message traffic reports
24/7 technical support
Benefits of HubSpot integration
Outbound messages
Combine SMS and WhatsApp communications and contact management with marketing automation.
Inbound messages
Easily receive messages by integrating SmartDialog's messaging services with all of HubSpot's 2-way communications.
Processes and workflows
Enhance customer communications by integrating SMS and WhatsApp into processes and HubSpot workflow.
Delivery security and reliability
Messages are delivered quickly and confirmation of their delivery is provided.
Versatile reporting options
Monitoring of message traffic and delivery reports.
Monitoring and support 24/7
We monitor our services and their delivery reliability 24/7.
Use cases and references
Integrate SmartDialog’s SMS and WhatsApp messaging services with HubSpot’s 1- and 2-way communications. Send marketing and communication campaigns to target groups or individual recipients. Receive orders, payments, and donations. Create automated activities to receive messages.
HubSpot SMS - Hedin Automotive
SmartDialog's SMS messaging services as part of HubSpot customer communications
HubSpot integration – explore features and API documentation
Combine HubSpot integration with other SmartDialog services
SmartDialog
SmartDialog includes several messaging services. You can manage the services with an easy-to-use interface.
Survey services
Create NPS and opinion surveys with SmartDialog Survey Service. Send surveys and receive feedback via SMS messages.
SMS verification
Enable SMS verification for two-step authentication, which can be used to send authentication codes for online login processes.
Sending codes
You can automatically connect the distribution of promo codes to your customer service systems via 2-way APIs.
Implementing HubSpot integration
SmartDialog license
Integration requires a SmartDialog license and messaging services: 1- or 2-way depending on whether there is a need to send or receive messages.
Numbers and connections
We provide turnkey solutions for acquiring the SMS or WhatsApp numbers needed for integration and managing the connections.
SmartDialog connector
The SmartDialog connector is connected to the services, making messaging immediately ready for use in HubSpot’s Workflow interface.
Contact us
Purchase HubSpot integration
You can purchase the HubSpot integration from Arena Interactive.
Learn more about HubSpot integration
Check out the HubSpot integration documentation.
Contact us
Contact us if you are interested in hearing more about SmartDialog's HubSpot integration.