Referenssit - Rahtikeskus

SMS Messaging and Group Messaging Service as part of customer and staff communications

We facilitated and diversified the Cargo Centre’s customer and staff communication with SMS communication. The streamlining significantly speeded up communication with both customers and drivers.

Need

The freight center needed reliable SMS messaging as part of the operation of the driving arrangement. Our customer’s requirement was that they wanted to send messages from the messaging system to different target groups as well. The freight center also needed a web management interface from which messages could be sent manually.

Solution

Driving organizers and marketing have access to the Group Messaging service, which allows you to send both individual and group-specific SMS messages to both customers and your own staff via an easy-to-use web management interface. The group messaging service is two-way, so customers can reply to messages sent by the Freight Center.

Benefits

SMS Communications offers the Cargo Center a fast and reliable way to communicate with its customers and its own stakeholders.

“We have been pleased with the service provided by Arena. The reliability of the service has been good and the level of customer service exemplary. ”

Iiro Purola, Cargo Center

ENG

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