Register information

Privacy Policy in accordance with Sections 10 and 24 of the Personal Data Act (523/1999).

Arena Interactive Oy (Y-tunnus: 2099021-6)
Street address: Aholaidantie 3
PL 159
40101 Jyväskylä

Person responsible for register issues
Aki Hankaniemi
+358 40 725 9479

Contacts with registry matters
Arena Interactive customer service Weekdays: 9:00-16:00
Phone: 010 320 1431

Register name
Arena Interactive Ltd customer register

Purpose of processing personal information
The purpose of the register is to manage the customer relationship of Arena Interactive and to implement communication, sales and marketing based on the collected customer data. This information can be used to develop the functionality of Arena Interactive and to provide more personalized targeted content in network and communications services. Personal data will be processed within the limits permitted and required by the Personal Data Act.

Information content of the register
The person register contains the following information:
First and last name
Email address
Telephone number
Contact details of the company represented by the person

Personal Behavior: Website visits on the Arena Interactive website (IP address, browser, time, page visits, and cookies)
Activity of the person on the Arena Interactive website (for entering data on the forms on the website and downloading information from the pages)
Receiving and responding to the communication from Arena Interactive.

The data is located in the following cloud computing systems:
Zoho CRM and Zoho Desk – Cloud Computing System
Microsoft Office 365 – Cloud Computing System

Registry information sources
The register consists of Arena Interactive’s CRM system as well as publicly available web resources. Alma Talent register is also used as a registry information source.

The customer register information is only available to Arena Interactive Oy. Information will not be released outside of Arena Interactive or its partners, except for the obligation to legislate. The register information is processed within the EU.

Review, move, and delete data
The person has the right to check the restored information. If there are any errors in the data, the person may request correction. The requests may also have effect on limitation of data processing and preventing the use of the data for marketing purposes. A person has the right to request the deletion of his / her data from the register. In matters relating to the review of the information, you must personally contact Arena Interactive’s Customer Service.

Protection of the registry
Registering information is kept confidential and is protected from by-pass. The register will not be handed over to third parties. Access to the register requires access to Arena Interactive’s internal user rights. The register is located on the Arena Interactive’s secure server.