Messaging News
The CEO of Arena Interactive Oy will switch to entrepreneurship
Company statement, Jyväskylä 3rd April 2024 The CEO of Arena Interactive Oy will switch to entrepreneurship Aki Hankaniemi, who has been CEO of Arena […]
Instant messaging applications as part of a customer management system
A CRM system is a comprehensive tool for customer relationship management. CRM systems such as Microsoft Dynamics, Salesforce, Hubspot CRM, and Pipedrive collect information about […]
Instant messaging applications as part of marketing automation
The traditional text messaging, WhatsApp, Snapchat and Facebook Messenger are examples of instant messaging apps that almost every consumer own. When instant messaging is utilized […]
SmartDialog.
SmartDialog is a next-generation instant messaging platform with ready-made features for intelligent digital communication, both centrally and globally across a variety of instant messaging channels. Including SMS, WhatsApp and Meta’s direct instant messages via Messenger and Instagram.
SmartDialog enables you to create conversations with your target audience, automate your communications, send passcodes and offer payments via phone bill (SIM).
Messaging services
All SmartDialog services are managed with a single web management interface, where you can manage your messaging services, send and receive messages and view statistics.
1-way messaging service
Reach your customers with 1-way SMS and WhatsApp messages
2-way messaging service
Receive SMS and WhatsApp messages from your customer and send back automatically a confirmation.
Dialog Service
Manage instant messaging conversations with your customers.
Code Service
Send campaign codes to reward your customers or the staff. E.g. R-kioski has a wide selection of R-lahjakoodi products.
Survey Services
Automatic opinion and NPS surveys via SMS messaging
Payment Service
Mobile payment is a easy option for consumers to pay for small one-time purchases securely and quickly directly on their mobile device.
Integrations
Connect SmartDialog’s messaging features with Microsoft Power Platform, MS Dynamics, Salesforce, HubSpot, Liana Cloud, Enreach and Zapier.
