{"id":32904,"date":"2023-11-14T13:59:57","date_gmt":"2023-11-14T13:59:57","guid":{"rendered":"https:\/\/arenaint.frault5.hostarmada.net\/uncategorized-en\/sms-messaging-in-salesforce-2\/"},"modified":"2026-03-31T11:30:30","modified_gmt":"2026-03-31T11:30:30","slug":"sms-messaging-in-salesforce-2","status":"publish","type":"post","link":"https:\/\/www.arenainteractive.fi\/en\/sms-messaging-in-salesforce-2\/","title":{"rendered":"SMS Messaging in Salesforce"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"32904\" class=\"elementor elementor-32904 elementor-19366\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-72037059 e-flex e-con-boxed e-con e-parent\" data-id=\"72037059\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13ae6575 elementor-widget elementor-widget-text-editor\" data-id=\"13ae6575\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #404040;\"><span class=\"TextRun BCX8 SCXP134245444\" lang=\"FI-FI\" xml:lang=\"FI-FI\" data-usefontface=\"false\" data-contrast=\"none\"><span class=\"NormalTextRun BCX8 SCXP134245444\">SmartDialog has a direct <a href=\"https:\/\/www.arenainteractive.fi\/en\/integrations\/salesforce\/\">integration<\/a> to implement SMS messaging in Salesforce. Send <a href=\"https:\/\/www.arenainteractive.fi\/en\/messaging-channels\/sms\/\">SMS messages<\/a> directly <\/span><\/span><span class=\"TextRun BCX8 SCXP134245444\" lang=\"FI-FI\" xml:lang=\"FI-FI\" data-usefontface=\"false\" data-contrast=\"none\"><span class=\"NormalTextRun BCX8 SCXP134245444\">  Salesforce Service Cloud and  <\/span><\/span><span class=\"TextRun BCX8 SCXP134245444\" lang=\"FI-FI\" xml:lang=\"FI-FI\" data-usefontface=\"false\" data-contrast=\"none\"><span class=\"NormalTextRun BCX8 SCXP134245444\">Sales Cloud services. SmartDialog integration allows you to.   <\/span><\/span><span class=\"TextRun BCX8 SCXP134245444\" lang=\"FI-FI\" xml:lang=\"FI-FI\" data-usefontface=\"false\" data-contrast=\"none\"><span class=\"NormalTextRun BCX8 SCXP134245444\">send and receive 1- and 2-way SMS-<\/span><\/span><span class=\"TextRun BCX8 SCXP134245444\" lang=\"FI-FI\" xml:lang=\"FI-FI\" data-usefontface=\"false\" data-contrast=\"none\"><span class=\"NormalTextRun BCX8 SCXP134245444\">messages in Salesforce&#8217;s workflows and automation and create  <\/span><\/span><span class=\"TextRun BCX8 SCXP134245444\" lang=\"FI-FI\" xml:lang=\"FI-FI\" data-usefontface=\"false\" data-contrast=\"none\"><span class=\"NormalTextRun BCX8 SCXP134245444\">campaigns. Now you can also manage and synchronise contacts   <\/span><\/span><span class=\"TextRun BCX8 SCXP134245444\" lang=\"FI-FI\" xml:lang=\"FI-FI\" data-usefontface=\"false\" data-contrast=\"none\"><span class=\"NormalTextRun BCX8 SCXP134245444\">between SmartDialog and Salesforce services.<\/span><\/span><\/span><\/p><p><strong><span style=\"color: #254a8e;\"><a style=\"color: #254a8e;\" href=\"https:\/\/www.arenainteractive.fi\/en\/integrations\/salesforce\/\">Learn more about SmartDialog&#8217;s Salesforce integration<\/a><\/span><\/strong><\/p><p><span style=\"color: #254a8e;\"><strong><a style=\"color: #254a8e;\" href=\"https:\/\/openapi.arena.fi\/integrations\/salesforce\" target=\"_blank\" rel=\"noopener\">Explore the technical documentation for the Salesforce integration<\/a><\/strong><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>SmartDialog has a direct integration to implement SMS messaging in Salesforce. Send SMS messages directly Salesforce Service Cloud and Sales Cloud services. SmartDialog integration allows you to. send and receive 1- and 2-way SMS-messages in Salesforce&#8217;s workflows and automation and create campaigns. Now you can also manage and synchronise contacts between SmartDialog and Salesforce services. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":32805,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_theme","format":"standard","meta":{"footnotes":""},"categories":[28],"tags":[],"class_list":["post-32904","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-2"],"_links":{"self":[{"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/posts\/32904","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/comments?post=32904"}],"version-history":[{"count":0,"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/posts\/32904\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/media\/32805"}],"wp:attachment":[{"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/media?parent=32904"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/categories?post=32904"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/tags?post=32904"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}