{"id":32648,"date":"2023-02-15T09:09:48","date_gmt":"2023-02-15T09:09:48","guid":{"rendered":"https:\/\/arenaint.frault5.hostarmada.net\/uncategorized-en\/arrakoodi-combine-gift-codes-and-customer-surveys\/"},"modified":"2026-04-21T08:22:39","modified_gmt":"2026-04-21T08:22:39","slug":"arrakoodi-combine-gift-codes-and-customer-surveys","status":"publish","type":"post","link":"https:\/\/www.arenainteractive.fi\/en\/arrakoodi-combine-gift-codes-and-customer-surveys\/","title":{"rendered":"R gift as part of customer surveys"},"content":{"rendered":"\t\t
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The R-Gift is a digital gift code that is easy to send to the recipient and to combine with, for example, customer surveys or other customer rewards.<\/p>

Arena Interactive and R-kiosk<\/a><\/span> the R-Gift is an electronic code that is sent to the by SMS to<\/a><\/span>, RCS message<\/a><\/span> or e-mail to the recipient. The recipient can redeem the selected product at any R kiosk in Finland (excluding hotel kiosks) by showing the QR code at the checkout. <\/p>

The codes serve as an excellent tool for expressing gratitude, motivating, gathering information, and measuring customer satisfaction. Only your imagination limits the use cases! <\/p>

\"R-gift\"<\/p>

Codes as Part of Customer Surveys<\/span><\/h2>

Did you know that you can also integrate the R-Gift into customer satisfaction surveys. Survey messages can be sent to customers from the SmartDialog messaging platform via SMS or email. Through Arena Interactive’s API interfaces<\/a><\/span>, it is possible to connect the Gift Code to your company’s systems.<\/span> Inquiry integrations have been implemented with several call systems.<\/a><\/span> <\/span>For example, <\/span>after<\/span> a customer service transaction, <\/span>a customer is automatically sent an inquiry message to which they can respond via SMS or form.<\/span><\/p>

Codes can be sent from the SmartDialog interface via SMS<\/strong>, RCS,<\/strong> WhatsApp<\/strong>, or Email<\/strong> messages, or added directly to automated reply messages sent to customers. The SmartDialog interface also provides detailed tracking of code redemptions. <\/p>

R-gift – use cases<\/span><\/h2>

Use of the R gift in media companies<\/strong><\/p>

Our media clients have used multiple distribution methods across various channels to deliver gift codes.<\/p>

Savo-Karjalan Media delivered summer gift codes to staff via SMS distribution<\/a><\/span>. Keskisuomalainen chose to print the gift codes and distributed code coupons at points of sale as a thank-you to new subscribers. <\/p>

Hufvudstadsbladet integrated the gift code as an SMS reply message<\/a><\/span> in a subscription campaign. For Alma Media, the gift codes were delivered as a CSV file, enabling distribution through various channels such as email. <\/p>

Use of R-band in code service<\/strong><\/p>

Lantm\u00e4nnen Cerealia needed to quickly obtain a large number of reasonably priced gift cards. The requirement was that the gift cards could be delivered to customers through multiple channels.<\/p>

A large number of gift codes were delivered to Lantm\u00e4nnen Cerealia on a tight schedule, which their consumer service could easily forward to customers using their preferred methods.<\/p>

Thanks to the fast delivery of the Code Service<\/a><\/span>, customers could be responded to without delays and with flexible communication methods.<\/p>

Benefits of Codes for Businesses<\/span><\/h2>

\"\ud83d\udc49\" Quick to Implement<\/strong><\/p>

It only takes a few minutes to place an order. We will deliver your R-Gifts to you within a few working days or we will operate the shipment for you at the time you want. <\/p>

\"\ud83d\udc49\" Multiple Product Options<\/strong><\/p>

The extensive R-gift selection offers products for every occasion; from delicious sweets and ice cream to healthy and refreshing smoothies, nutritious breads, or even gift cards.<\/p>

\"\ud83d\udc49\" The R gift leaves a positive impression<\/strong><\/p>

Whether you send the code as compensation in a complaint situation or as a thank-you to a customer, the Gift Code always delights the recipient and leaves a positive impression of your company.<\/p>

\"\ud83d\udc49\" Easy Redemption<\/strong><\/p>

The digital code is valid for 6 months, so the recipient has plenty of time to redeem the product at a time that suits them at R-Kioski.<\/p>

\"\ud83d\udc49\" Cost-Effective<\/strong><\/p>

A gift code is an inexpensive way for the sender to communicate with customers. The price of the service consists of a service fee, codes, products and a possible SMS message price. The gift code will also save you valuable time, as we will take care of the ordering and delivery processes for you, if necessary. <\/p>

Read more:<\/strong><\/p>

Ways to give the R-Gift<\/a><\/span><\/strong><\/p>

The gift of R in customer satisfaction surveys<\/a><\/span><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

The R-Gift is a digital gift code that is easy to send to the recipient and to combine with, for example, customer surveys or other customer rewards. Arena Interactive and R-kiosk the R-Gift is an electronic code that is sent to the by SMS to, RCS message or e-mail to the recipient. The recipient can […]<\/p>\n","protected":false},"author":1,"featured_media":32649,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_theme","format":"standard","meta":{"footnotes":""},"categories":[28],"tags":[],"class_list":["post-32648","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-2"],"_links":{"self":[{"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/posts\/32648","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/comments?post=32648"}],"version-history":[{"count":2,"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/posts\/32648\/revisions"}],"predecessor-version":[{"id":35272,"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/posts\/32648\/revisions\/35272"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/media\/32649"}],"wp:attachment":[{"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/media?parent=32648"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/categories?post=32648"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/tags?post=32648"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}