{"id":32981,"date":"2026-01-30T12:39:00","date_gmt":"2026-01-30T12:39:00","guid":{"rendered":"https:\/\/arenaint.frault5.hostarmada.net\/integrations\/"},"modified":"2026-04-01T12:48:01","modified_gmt":"2026-04-01T12:48:01","slug":"integrations","status":"publish","type":"page","link":"https:\/\/www.arenainteractive.fi\/en\/integrations\/","title":{"rendered":"Integrations"},"content":{"rendered":"\t\t
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Smartdialog integrations<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Smartdialog integrations<\/h6>\t\t\t\t<\/div>\n\t\t\t\t
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SmartDialog messaging and NPS survey integrations<\/h4><\/div><\/div>

The SmartDialog service platform enables integrations for 1-way and 2-way SMS<\/strong>, RCS<\/strong> and WhatsApp<\/strong> communication. The messaging integrations use modern and secure API interfaces. <\/p>

Integrate SmartDialog messaging services with our connectors to cloud software such as Microsoft Power Platform, MS 365, Salesforce and HubSpot. With these integrations, you can send and receive SMS and WhatsApp messages directly from the cloud software, and manage contacts and contact groups 2-way between SmartDialog and the cloud software. <\/p>

With Zapier integration, you can also connect SmartDialog’s SMS messaging interfaces to other cloud software you use, such as Adobe Campaign, Oracle Eloqua, Zoho CRM or Pipedrive.<\/p>

With our partners, we offer query and messaging integrations<\/a> with Enreach, Moontalk and Genesys call systems, Liana Cloud, Sinch Contact Pro customer system and Kayak ordering system.<\/p>

For more information on the integrations, please visit the SmartDialog API page: https:\/\/openapi.arena.fi\/<\/a><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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NPS Survey and Message Delivery Integrations\n<\/h2>\t\t\t\t<\/div>\n\t\t
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Microsoft 365<\/h3>

With MS Power Platform integration, you can send and receive SMS and WhatsApp messages, conduct conversations, and manage contacts.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tMicrosoft 365<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Salesforce<\/h3>

With Salesforce integration, you can build customer dialogs via SMS messages, synchronize contacts, and create one-way and two-way communication.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tSalesforce<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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HubSpot<\/h3>

With HubSpot integration, you can incorporate message sending and receiving into workflows, campaigns, and automation processes.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tHubSpot<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Zapier<\/h3>

With Zapier integration, you can automate tasks. Sending and receiving SMS and WhatsApp messages is possible directly from the application. <\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tZapier<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Enreach Campaign, Enreach Voice<\/h3>

With Enreach integration, you connect SMS messages to inbound and outbound call systems. Automate NPS surveys via SMS or questionnaires. \n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tEnreach<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Moontalk<\/h3>

With Moontalk integration, you combine SMS messages with inbound and outbound communication solutions. Connect calls to automated NPS surveys via SMS or questionnaires. \n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tMoonTalk<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Genesys Cloud<\/h3>

With Genesys Cloud integration, you connect SMS call services to inbound and outbound call systems. Attach automated NPS surveys to calls via SMS or questionnaires. \n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tGenesys Cloud<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Sinch Contact Pro<\/h3>

With Sinch integration, you combine SMS and Email survey services with Sinch Contact Pro. Create automated NPS surveys via SMS, Email or questionnaires. \n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tSinch<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Atex Kayak<\/h3>

With Kayak integration, you combine the functionality of your customer management system with messaging services. Automate order-related functions when sending and receiving messages. \n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tAtex Kayak<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Liana<\/h3>

With Liana integration, you integrate SMS, WhatsApp and group messaging services with email marketing and marketing automation processes.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tLiana<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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SmartDialog<\/h2>\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tMessaging Services<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tMessaging Channels<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tDocumentation<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Smartdialog integrations Smartdialog integrations SmartDialog messaging and NPS survey integrations The SmartDialog service platform enables integrations for 1-way and 2-way SMS, RCS and WhatsApp communication. The messaging integrations use modern and secure API interfaces. Integrate SmartDialog messaging services with our connectors to cloud software such as Microsoft Power Platform, MS 365, Salesforce and HubSpot. With […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-32981","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/pages\/32981","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/comments?post=32981"}],"version-history":[{"count":0,"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/pages\/32981\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/media?parent=32981"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}