{"id":32744,"date":"2026-02-04T08:39:06","date_gmt":"2026-02-04T08:39:06","guid":{"rendered":"https:\/\/arenaint.frault5.hostarmada.net\/sms\/"},"modified":"2026-04-10T11:38:38","modified_gmt":"2026-04-10T11:38:38","slug":"sms","status":"publish","type":"page","link":"https:\/\/www.arenainteractive.fi\/en\/messaging-channels\/sms\/","title":{"rendered":"SMS Messages"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"32744\" class=\"elementor elementor-32744 elementor-336\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-025f07c e-flex e-con-boxed e-con e-parent\" data-id=\"025f07c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a02e2ad elementor-widget elementor-widget-heading\" data-id=\"a02e2ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">SMS Messages<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f606733 e-flex e-con-boxed e-con e-parent\" data-id=\"f606733\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ab66251 e-con-full e-flex e-con e-child\" data-id=\"ab66251\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b1456a0 elementor-widget elementor-widget-heading\" data-id=\"b1456a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">SMS messages - Send and receive messages in SmartDialog via the user interface or SMS API<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1a0194 elementor-widget__width-inherit elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"a1a0194\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Send <strong>individual or group messages by SMS<\/strong> to your target groups<strong> in Finland and abroad<\/strong>. Receive messages to SmartDialog or to your own systems via modern <a href=\"https:\/\/openapi.arena.fi\/\" target=\"_blank\" rel=\"noopener\">SMS API interfaces<\/a>. Manage SMS messages and contact groups via SmartDialog&#8217;s web\/mobile interface.  <\/p><p>B2B and B2C communication has increased in SMS channels. The growth in SMS is driven by <a href=\"https:\/\/www.arenainteractive.fi\/en\/integrations\/\">SMS API integration solutions<\/a> combined with cloud services. SMS messages are sent and received in back-end systems through direct<strong><a href=\"https:\/\/www.arenainteractive.fi\/en\/integrations\/microsoft-power-platform\/\"> Microsoft<\/a>, <a href=\"https:\/\/www.arenainteractive.fi\/en\/integrations\/salesforce\/\">Salesforce<\/a>, <a href=\"https:\/\/www.arenainteractive.fi\/en\/integrations\/hubspot\/\">HubSpot<\/a> and <a href=\"https:\/\/www.arenainteractive.fi\/en\/integrations\/zapier\/\">Zapier integrations<\/a><\/strong>, as well as customised integrations with customer service and marketing systems.  <\/p><p>The popularity of SMS is driven by the reliability of delivery: messages are delivered quickly, reliably and are sure to reach the right recipients. <a href=\"https:\/\/www.arenainteractive.fi\/en\/sms-sender-id-protection-2\/\" target=\"_blank\" rel=\"noopener\">SMS Sender ID<\/a> protection and different levels of encryption for SMS interfaces and message content ensure privacy in messaging. <strong>Multiple levels of data protection<\/strong> are available for SMS <strong>:<\/strong> access rights, content hiding, encryption, encryption, two-step authentication. <\/p><p>Monitor your SMS communication in real time and track delivery receipts from message logs and reports. Through us, you receive all the operator connections, short codes, and longcode numbers needed for SMS communication. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-81f8391 e-con-full e-flex e-con e-child\" data-id=\"81f8391\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2ca164c e-flex e-con-boxed e-con e-parent\" data-id=\"2ca164c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63c5f66 elementor-widget elementor-widget-image\" data-id=\"63c5f66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1920\" height=\"476\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/1-suuntainen-viestipalvelu-e1742392174110.jpg\" class=\"attachment-full size-full wp-image-32468\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/1-suuntainen-viestipalvelu-e1742392174110.jpg 1920w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/1-suuntainen-viestipalvelu-e1742392174110-300x74.jpg 300w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/1-suuntainen-viestipalvelu-e1742392174110-1024x254.jpg 1024w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/1-suuntainen-viestipalvelu-e1742392174110-768x190.jpg 768w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/1-suuntainen-viestipalvelu-e1742392174110-1536x381.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b202bd8 e-flex e-con-boxed e-con e-parent\" data-id=\"b202bd8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ff4ba1e e-grid e-con-full e-con e-child\" data-id=\"ff4ba1e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8f94597 elementor-widget elementor-widget-image-box\" data-id=\"8f94597\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Short Codes<\/h3><p class=\"elementor-image-box-description\">Dedicated or shared short code (16xxx, 17xxx, 18xxx), alphanumeric sender\n<br><br>Keyword-based routing to services, message pricing can be managed\n<br><br>MO messages: Elisa, Saunalahti, Telia, DNA, \u00c5lcom, and virtual operators<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fbe3a8a elementor-widget elementor-widget-image-box\" data-id=\"fbe3a8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Longcode Numbers<\/h3><p class=\"elementor-image-box-description\">Dedicated virtual longcode number (+358451234567)\n<br><br>Keywords not required, incoming messages charged at standard SMS rate\n<br><br>MO messages can be received from all Finnish and international numbers<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e35abc elementor-widget elementor-widget-image-box\" data-id=\"4e35abc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Outbound and Inbound<\/h3><p class=\"elementor-image-box-description\">Individual and group messages, sending and receiving in Finland and abroad\n<br><br>Web\/mobile interface, SMS authentication, time-critical communication\n<br><br>SMS-to-Mail, Mail-to-SMS, SMS-to-Webhook, integrations<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-324bc5b elementor-widget elementor-widget-image-box\" data-id=\"324bc5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Monitoring and Reporting<\/h3><p class=\"elementor-image-box-description\">Real-time message monitoring, statistics, and delivery receipts<br><br>\nMulti-level data encryption, SMS Sender ID protection<br><br>\nMessage log downloads, service-specific reporting, 24\/7 technical support<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d058e1f e-flex e-con-boxed e-con e-parent\" data-id=\"d058e1f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4710b38 elementor-widget elementor-widget-heading\" data-id=\"4710b38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Benefits of SMS messages\n<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e7de976 e-grid e-con-full e-con e-child\" data-id=\"e7de976\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4662ac8 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"4662ac8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"2048\" height=\"1126\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/shutterstock_2418445605-2048x1126-1.jpg\" class=\"attachment-full size-full wp-image-32469\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/shutterstock_2418445605-2048x1126-1.jpg 2048w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/shutterstock_2418445605-2048x1126-1-300x165.jpg 300w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/shutterstock_2418445605-2048x1126-1-1024x563.jpg 1024w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/shutterstock_2418445605-2048x1126-1-768x422.jpg 768w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/shutterstock_2418445605-2048x1126-1-1536x845.jpg 1536w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Reaches All Recipients<\/h3><p class=\"elementor-image-box-description\">SMS messages have high visibility and are virtually always read.\n\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31c4ea3 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"31c4ea3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/01\/Tallink-35-1024x576-1.jpg\" class=\"attachment-full size-full wp-image-32553\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/01\/Tallink-35-1024x576-1.jpg 1024w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/01\/Tallink-35-1024x576-1-300x169.jpg 300w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/01\/Tallink-35-1024x576-1-768x432.jpg 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Scalability and Cost-Effectiveness<\/h3><p class=\"elementor-image-box-description\">Even large message volumes are affordable and message deliveries arrive quickly.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6410050 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"6410050\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/GDPR-Strong-data-security-multilevel-data-encryption_2.jpg\" class=\"attachment-full size-full wp-image-32510\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/GDPR-Strong-data-security-multilevel-data-encryption_2.jpg 1920w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/GDPR-Strong-data-security-multilevel-data-encryption_2-300x169.jpg 300w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/GDPR-Strong-data-security-multilevel-data-encryption_2-1024x576.jpg 1024w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/GDPR-Strong-data-security-multilevel-data-encryption_2-768x432.jpg 768w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/GDPR-Strong-data-security-multilevel-data-encryption_2-1536x864.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Delivery Reliability and Dependability<\/h3><p class=\"elementor-image-box-description\">You receive reliable confirmation and delivery receipts.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-214b142 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"214b142\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/shutterstock_1908863248-helppo-lunastus_uusi.jpg\" class=\"attachment-full size-full wp-image-32472\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/shutterstock_1908863248-helppo-lunastus_uusi.jpg 1920w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/shutterstock_1908863248-helppo-lunastus_uusi-300x169.jpg 300w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/shutterstock_1908863248-helppo-lunastus_uusi-1024x576.jpg 1024w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/shutterstock_1908863248-helppo-lunastus_uusi-768x432.jpg 768w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/shutterstock_1908863248-helppo-lunastus_uusi-1536x864.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Strong Security and Integration Capability<\/h3><p class=\"elementor-image-box-description\">SMS communication can incorporate multi-level data encryption and integrations.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b37f680 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"b37f680\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testiuusi.jpg\" class=\"attachment-full size-full wp-image-32473\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testiuusi.jpg 1920w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testiuusi-300x169.jpg 300w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testiuusi-1024x576.jpg 1024w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testiuusi-768x432.jpg 768w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testiuusi-1536x864.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Comprehensive Reporting Capabilities<\/h3><p class=\"elementor-image-box-description\">Message traffic and delivery receipt monitoring with detailed message log statistics.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f1be55 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"7f1be55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testi3asa.jpg\" class=\"attachment-full size-full wp-image-32474\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testi3asa.jpg 1920w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testi3asa-300x169.jpg 300w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testi3asa-1024x576.jpg 1024w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testi3asa-768x432.jpg 768w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testi3asa-1536x864.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Real-time monitoring <br> and 24\/7 customer support<\/h3><p class=\"elementor-image-box-description\">We monitor our services and their delivery reliability 24\/7.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d91ffcf e-flex e-con-boxed e-con e-parent\" data-id=\"d91ffcf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-080df11 elementor-widget elementor-widget-heading\" data-id=\"080df11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Use Cases and References<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16ff4bc elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"16ff4bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Handle your company&#8217;s customer relationship and marketing communication with SMS messages, run campaigns, inform stakeholders, send reminders.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5848af e-n-tabs-mobile elementor-widget elementor-widget-n-tabs\" data-id=\"a5848af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"173557935\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-1735579351\" data-tab-title-id=\"e-n-tab-title-1735579351\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-1735579351\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tTallink\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-1735579352\" data-tab-title-id=\"e-n-tab-title-1735579352\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-1735579352\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tTalokuntoon\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-1735579353\" data-tab-title-id=\"e-n-tab-title-1735579353\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-1735579353\" style=\"--n-tabs-title-order: 3;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tHedin Automotive\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-1735579351\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1735579351\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-9beccbf e-con-full e-flex e-con e-child\" data-id=\"9beccbf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d9299a2 e-flex e-con-boxed e-con e-child\" data-id=\"d9299a2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3063e02 e-con-full e-flex e-con e-child\" data-id=\"3063e02\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a1feb9 elementor-widget elementor-widget-image\" data-id=\"2a1feb9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"560\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/00000000-0000-0000-0000-056287335033.jpeg\" class=\"attachment-large size-large wp-image-33080\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/00000000-0000-0000-0000-056287335033.jpeg 1000w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/00000000-0000-0000-0000-056287335033-300x210.jpeg 300w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/00000000-0000-0000-0000-056287335033-768x538.jpeg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98c9314 elementor-widget elementor-widget-heading\" data-id=\"98c9314\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">One-Way SMS Communication - Tallink<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f35700f elementor-widget__width-inherit elementor-widget-tablet__width-inherit elementor-widget-tablet_extra__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"f35700f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Tallink needed reliable SMS messaging as part of its booking system. Messages needed to be sent to passengers from different countries both directly from the system and manually via web application. <\/p><p>SMS messaging was integrated into Tallink&#8217;s booking system. In addition, an SMS messaging service suitable for sending individual messages and group messages was implemented for customer service and marketing use. SMS messaging provides Tallink with a fast and reliable channel to communicate with customers in different countries and internally with its own staff.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e8ec7f1 e-con-full e-flex e-con e-child\" data-id=\"e8ec7f1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c7e926 elementor-widget elementor-widget-image\" data-id=\"2c7e926\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"340\" height=\"381\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/df36ea4c21e33e035983399db8b8c195.png\" class=\"attachment-large size-large wp-image-33079\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/df36ea4c21e33e035983399db8b8c195.png 340w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/df36ea4c21e33e035983399db8b8c195-268x300.png 268w\" sizes=\"(max-width: 340px) 100vw, 340px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-1735579352\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1735579352\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-8a5dfac e-con-full e-flex e-con e-child\" data-id=\"8a5dfac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-fdfe9a9 e-flex e-con-boxed e-con e-child\" data-id=\"fdfe9a9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-85799dd e-con-full e-flex e-con e-child\" data-id=\"85799dd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-34efce9 elementor-widget elementor-widget-image\" data-id=\"34efce9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"132\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/channels4_banner-1024x169.jpg\" class=\"attachment-large size-large wp-image-33076\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/channels4_banner-1024x169.jpg 1024w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/channels4_banner-300x50.jpg 300w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/channels4_banner-768x127.jpg 768w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/channels4_banner.jpg 1060w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7b9864 elementor-widget elementor-widget-heading\" data-id=\"d7b9864\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Customer Relationship Management and Confirmations via SMS Messaging<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee753ca elementor-widget__width-inherit elementor-widget-tablet__width-inherit elementor-widget-tablet_extra__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"ee753ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Talokuntoon.fi needed a communication tool to reach customers reliably and quickly regarding service ordering and delivery matters. It was decided to inform customers via text messages in addition to email messages. <\/p><p>By implementing SMS communication, we ensured that customers immediately receive the necessary confirmations for orders and job completion. Choosing an SMS messaging service was a time-efficient and cost-effective way to ensure smooth message delivery. Using text messages improved the customer experience and operational quality.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c0eee93 e-con-full e-flex e-con e-child\" data-id=\"c0eee93\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6bdf60d elementor-widget elementor-widget-image\" data-id=\"6bdf60d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"344\" height=\"384\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/59826275612de68247d6f15543fb5e6c.png\" class=\"attachment-large size-large wp-image-33077\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/59826275612de68247d6f15543fb5e6c.png 344w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/59826275612de68247d6f15543fb5e6c-269x300.png 269w\" sizes=\"(max-width: 344px) 100vw, 344px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-1735579353\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1735579353\" data-tab-index=\"3\" style=\"--n-tabs-title-order: 3;\" class=\" elementor-element elementor-element-e1b88e7 e-con-full e-flex e-con e-child\" data-id=\"e1b88e7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1a4746a e-flex e-con-boxed e-con e-child\" data-id=\"1a4746a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-34434bf e-con-full e-flex e-con e-child\" data-id=\"34434bf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-797f7c4 elementor-widget elementor-widget-image\" data-id=\"797f7c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"515\" height=\"272\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/Hedin-Automotive-logo-2-lines-black.jpg\" class=\"attachment-large size-large wp-image-33075\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/Hedin-Automotive-logo-2-lines-black.jpg 515w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/Hedin-Automotive-logo-2-lines-black-300x158.jpg 300w\" sizes=\"(max-width: 515px) 100vw, 515px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6c6cae elementor-widget elementor-widget-heading\" data-id=\"d6c6cae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">One-Way SMS Communication - Hedin Automotive<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-da7facf elementor-widget__width-inherit elementor-widget-tablet__width-inherit elementor-widget-tablet_extra__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"da7facf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Hedin Automotive needed a reliable and flexible solution for SMS messaging as part of marketing automation.<\/p><p>SMS messaging was integrated into the backend systems. Location-specific communication is easy to track through reporting. Using the SMS messaging service, Hedin Automotive handles customer inquiries, contact information sharing, and reminders.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5931249 e-con-full e-flex e-con e-child\" data-id=\"5931249\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68dc145 elementor-widget elementor-widget-image\" data-id=\"68dc145\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"345\" height=\"390\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/ba632a890985d5b17ed6663a6acfd2c1.png\" class=\"attachment-large size-large wp-image-33078\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/ba632a890985d5b17ed6663a6acfd2c1.png 345w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/ba632a890985d5b17ed6663a6acfd2c1-265x300.png 265w\" sizes=\"(max-width: 345px) 100vw, 345px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-00f3d1e e-flex e-con-boxed e-con e-parent\" data-id=\"00f3d1e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a22bcfe e-con-full e-flex e-con e-child\" data-id=\"a22bcfe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43897c3 elementor-widget elementor-widget-image\" data-id=\"43897c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"223\" height=\"230\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/01\/Eini_Ojanpera-e1766994456858.png\" class=\"attachment-large size-large wp-image-32475\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f7b1104 elementor-widget elementor-widget-text-editor\" data-id=\"f7b1104\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3>Would you like to hear more about our services?<\/h3><p><span style=\"color: #000000;\">Contact our sales team and request a free demonstration:<\/span><\/p><p><span style=\"color: #254a8e;\"><a style=\"color: #254a8e;\" href=\"tel:0505963961\">050 596 3961<\/a><\/span> <span style=\"color: #000000;\"><span style=\"color: #254a8e;\">\/<\/span> <span style=\"color: #254a8e;\">Eini Ojanper\u00e4<\/span><\/span><\/p><p><span style=\"color: #254a8e;\"><a style=\"color: #254a8e;\" href=\"mailto:sales@arenainteractive.fi\">sales@arenainteractive.fi<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c14cbdd e-con-full e-flex e-con e-parent\" data-id=\"c14cbdd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c80cf7c e-con-full e-flex e-con e-child\" data-id=\"c80cf7c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-db41583 elementor-widget elementor-widget-heading\" data-id=\"db41583\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">SMS Messages \u2013 Explore Detailed Features and Documentation\n<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e82b28d e-grid e-con-boxed e-con e-child\" data-id=\"e82b28d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-36666bf elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"36666bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.arenainteractive.fi\/en\/documentation\/messaging-channels-features\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Features<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b6ba16 elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"9b6ba16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.arenainteractive.fi\/en\/messaging-services\/pricing\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Pricing<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1030c79 elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"1030c79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/openapi.arena.fi\/\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">API Interfaces<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4124d67 e-flex e-con-boxed e-con e-parent\" data-id=\"4124d67\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a422e8 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"1a422e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Connect SMS messages to our SmartDialog services\n<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-36b996b e-grid e-con-full e-con e-child\" data-id=\"36b996b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fcc9e9 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"2fcc9e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/www.arenainteractive.fi\/en\/messaging-services\/\" tabindex=\"-1\"><img loading=\"lazy\" decoding=\"async\" width=\"649\" height=\"598\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Nimeton-malli-5-1-e1742453788347.png\" class=\"attachment-full size-full wp-image-32477\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Nimeton-malli-5-1-e1742453788347.png 649w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Nimeton-malli-5-1-e1742453788347-300x276.png 300w\" sizes=\"(max-width: 649px) 100vw, 649px\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/www.arenainteractive.fi\/en\/messaging-services\/\">SmartDialog<\/a><\/h3><p class=\"elementor-image-box-description\">SmartDialog also includes other messaging services. You can manage services with an easy-to-use interface. <\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-332c7a9 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"332c7a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/www.arenainteractive.fi\/en\/messaging-services\/sending-codes\/\" tabindex=\"-1\"><img loading=\"lazy\" decoding=\"async\" width=\"650\" height=\"600\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/Koodien-lahetys.webp\" class=\"attachment-full size-full wp-image-34348\" alt=\"Code Delivery\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/Koodien-lahetys.webp 650w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/Koodien-lahetys-300x277.webp 300w\" sizes=\"(max-width: 650px) 100vw, 650px\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/www.arenainteractive.fi\/en\/messaging-services\/sending-codes\/\">Code Delivery<\/a><\/h3><p class=\"elementor-image-box-description\">Add automated and personalized voucher code distribution to SMS group messaging and personal communication.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45e21c8 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"45e21c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/www.arenainteractive.fi\/en\/integrations\/\" tabindex=\"-1\"><img loading=\"lazy\" decoding=\"async\" width=\"1405\" height=\"918\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Tallink-98-e1750067992369.jpg\" class=\"attachment-full size-full wp-image-32467\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Tallink-98-e1750067992369.jpg 1405w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Tallink-98-e1750067992369-300x196.jpg 300w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Tallink-98-e1750067992369-1024x669.jpg 1024w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Tallink-98-e1750067992369-768x502.jpg 768w\" sizes=\"(max-width: 1405px) 100vw, 1405px\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/www.arenainteractive.fi\/en\/integrations\/\">Integrations<\/a><\/h3><p class=\"elementor-image-box-description\">Connect 1-way and 2-way messaging to cloud services with connectors, and route text messages directly to cloud software.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cbdf85 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"7cbdf85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/www.arenainteractive.fi\/en\/messaging-services\/nps-and-feedback-surveys\/\" tabindex=\"-1\"><img loading=\"lazy\" decoding=\"async\" width=\"650\" height=\"600\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/Puhelinkuvia-3.webp\" class=\"attachment-full size-full wp-image-34346\" alt=\"Customer Surveys\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/Puhelinkuvia-3.webp 650w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/Puhelinkuvia-3-300x277.webp 300w\" sizes=\"(max-width: 650px) 100vw, 650px\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/www.arenainteractive.fi\/en\/messaging-services\/nps-and-feedback-surveys\/\">Customer Surveys<\/a><\/h3><p class=\"elementor-image-box-description\">Implement NPS and opinion surveys with SmartDialog Survey Service. Send surveys and receive feedback via SMS messages. <\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-61c2374 e-flex e-con-boxed e-con e-parent\" data-id=\"61c2374\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e27d53c elementor-widget elementor-widget-heading\" data-id=\"e27d53c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">SMS Message Implementation\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ec44f8 elementor-widget elementor-widget-image\" data-id=\"7ec44f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"173\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Tallink-e1740731303724-1024x221-3.png\" class=\"attachment-large size-large wp-image-32479\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Tallink-e1740731303724-1024x221-3.png 1024w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Tallink-e1740731303724-1024x221-3-300x65.png 300w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Tallink-e1740731303724-1024x221-3-768x166.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b2bc2b9 e-grid e-con-full e-con e-child\" data-id=\"b2bc2b9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<a class=\"eael-wrapper-link-e140eac --eael-wrapper-link-tag\" href=\"https:\/\/account.smartdialog.ai\/freetrial?_gl=1*9wsvq7*_gcl_au*MTU5NTE2MTU3MC4xNzY5MDcwMTc1*_ga*ODgxMTIzNzQxLjE3NjkwNzAxNzU.*_ga_31T4VY595G*czE3NzAxMTk2MDIkbzE2JGcxJHQxNzcwMTIzMDIyJGo2MCRsMCRoMA..\" target=\"_blank\" rel=\"noopener\"><\/a><div data-eael-wrapper-link=\"eael-wrapper-link-e140eac\" class=\"elementor-element elementor-element-e140eac e-con-full e-flex e-con e-child\" data-id=\"e140eac\" data-element_type=\"container\" data-e-type=\"container\" window=\"\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ab05366 elementor-widget elementor-widget-image-box\" data-id=\"ab05366\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Numbers and Operator Connections<\/h3><p class=\"elementor-image-box-description\">Acquiring SMS communication numbers and managing connections is handled on a turnkey basis through us, for Finnish and international subscriptions.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<a class=\"eael-wrapper-link-745388a --eael-wrapper-link-tag\" href=\"https:\/\/account.smartdialog.ai\/freetrial?_gl=1*9wsvq7*_gcl_au*MTU5NTE2MTU3MC4xNzY5MDcwMTc1*_ga*ODgxMTIzNzQxLjE3NjkwNzAxNzU.*_ga_31T4VY595G*czE3NzAxMTk2MDIkbzE2JGcxJHQxNzcwMTIzMDIyJGo2MCRsMCRoMA..\" target=\"_blank\" rel=\"noopener\"><\/a><div data-eael-wrapper-link=\"eael-wrapper-link-745388a\" class=\"elementor-element elementor-element-745388a e-con-full e-flex e-con e-child\" data-id=\"745388a\" data-element_type=\"container\" data-e-type=\"container\" window=\"\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b65679c elementor-widget elementor-widget-image-box\" data-id=\"b65679c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Opening a Messaging Account<\/h3><p class=\"elementor-image-box-description\">We activate an SMS API messaging account (HTTPS REST, SMTP, SMPP) with the desired users, settings, restrictions, forwarding, and encryption levels.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<a class=\"eael-wrapper-link-f079b1d --eael-wrapper-link-tag\" href=\"https:\/\/account.smartdialog.ai\/freetrial?_gl=1*9wsvq7*_gcl_au*MTU5NTE2MTU3MC4xNzY5MDcwMTc1*_ga*ODgxMTIzNzQxLjE3NjkwNzAxNzU.*_ga_31T4VY595G*czE3NzAxMTk2MDIkbzE2JGcxJHQxNzcwMTIzMDIyJGo2MCRsMCRoMA..\" target=\"_blank\" rel=\"noopener\"><\/a><div data-eael-wrapper-link=\"eael-wrapper-link-f079b1d\" class=\"elementor-element elementor-element-f079b1d e-con-full e-flex e-con e-child\" data-id=\"f079b1d\" data-element_type=\"container\" data-e-type=\"container\" window=\"\">\n\t\t\t\t<div class=\"elementor-element elementor-element-05ded07 elementor-widget elementor-widget-image-box\" data-id=\"05ded07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Activating Messaging Services<\/h3><p class=\"elementor-image-box-description\">We open the 1-way or 2-way SmartDialog messaging services required for sending and receiving SMS messages with the desired pricing and keywords.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0a3c015 e-flex e-con-boxed e-con e-parent\" data-id=\"0a3c015\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ce44deb elementor-widget elementor-widget-heading\" data-id=\"ce44deb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Test SmartDialog and Purchase<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-334f0c6 e-grid e-con-full e-con e-child\" data-id=\"334f0c6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<a class=\"eael-wrapper-link-8b89c14 --eael-wrapper-link-tag\" href=\"https:\/\/account.smartdialog.ai\/freetrial?_gl=1*9wsvq7*_gcl_au*MTU5NTE2MTU3MC4xNzY5MDcwMTc1*_ga*ODgxMTIzNzQxLjE3NjkwNzAxNzU.*_ga_31T4VY595G*czE3NzAxMTk2MDIkbzE2JGcxJHQxNzcwMTIzMDIyJGo2MCRsMCRoMA..\" target=\"_blank\" rel=\"noopener\"><\/a><div data-eael-wrapper-link=\"eael-wrapper-link-8b89c14\" class=\"elementor-element elementor-element-8b89c14 e-con-full e-flex e-con e-child\" data-id=\"8b89c14\" data-element_type=\"container\" data-e-type=\"container\" window=\"\">\n\t\t<div class=\"elementor-element elementor-element-de51f2e e-con-full e-flex e-con e-child\" data-id=\"de51f2e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dda8dcd elementor-widget elementor-widget-image\" data-id=\"dda8dcd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Free-Trial-logo.png\" class=\"attachment-full size-full wp-image-32480\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Free-Trial-logo.png 200w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Free-Trial-logo-150x150.png 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a962f43 e-con-full e-flex e-con e-child\" data-id=\"a962f43\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a17033b elementor-widget elementor-widget-image-box\" data-id=\"a17033b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Try SmartDialog here free of charge!<\/h3><p class=\"elementor-image-box-description\">Test message sending without commitments.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<a class=\"eael-wrapper-link-83480ce --eael-wrapper-link-tag\" href=\"https:\/\/get.smartdialog.ai\/?_gl=1*9wsvq7*_gcl_au*MTU5NTE2MTU3MC4xNzY5MDcwMTc1*_ga*ODgxMTIzNzQxLjE3NjkwNzAxNzU.*_ga_31T4VY595G*czE3NzAxMTk2MDIkbzE2JGcxJHQxNzcwMTIzMDIyJGo2MCRsMCRoMA..\" target=\"_blank\" rel=\"noopener\"><\/a><a data-eael-wrapper-link=\"eael-wrapper-link-83480ce\" class=\"elementor-element elementor-element-83480ce e-con-full e-flex e-con e-child\" data-id=\"83480ce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-26a12f8 e-con-full e-flex e-con e-child\" data-id=\"26a12f8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c4de4f4 elementor-widget elementor-widget-image\" data-id=\"c4de4f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"649\" height=\"598\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Nimeton-malli-5-1-e1742453788347-1.png\" class=\"attachment-full size-full wp-image-32481\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Nimeton-malli-5-1-e1742453788347-1.png 649w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Nimeton-malli-5-1-e1742453788347-1-300x276.png 300w\" sizes=\"(max-width: 649px) 100vw, 649px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fe0e863 e-con-full e-flex e-con e-child\" data-id=\"fe0e863\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-18dc043 elementor-widget elementor-widget-image-box\" data-id=\"18dc043\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Register here as a SmartDialog user!<\/h3><p class=\"elementor-image-box-description\"> Purchase SmartDialog messaging services.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-69931ee e-flex e-con-boxed e-con e-parent\" data-id=\"69931ee\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6847767 elementor-widget elementor-widget-heading\" data-id=\"6847767\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions about SMS messages<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cebb486 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-toggle\" data-id=\"cebb486\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2161\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2161\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is SMS?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2161\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2161\"><p>A text message (SMS) is a traditional message sent over the mobile network, which works on almost all phones and subscriptions. SmartDialog allows you to send both individual and <a href=\"https:\/\/www.arenainteractive.fi\/en\/messaging-services\/group-messaging\/\">group messages<\/a> via the SMS channel and receive messages to the system or to your own backend systems via API interfaces. SMS is a reliable and fast way to communicate both in Finland and abroad.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2162\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2162\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How can SMS messages be sent?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2162\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2162\"><p>SMS messages can be sent via SmartDialog in two ways:<\/p>\n<ul>\n<li><strong>via a web interface<\/strong> where messages are manually written and sent<\/li>\n<li><strong>via API interfaces<\/strong>, allowing messages to be sent directly from your company&#8217;s own systems (e.g. CRM, marketing platforms) automatically<\/li>\n<\/ul>\n<p>SMS messages can be individual or group messages and can be targeted to the desired recipients.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2163\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2163\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is the difference between SMS messages and RCS messages?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2163\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2163\"><p><strong>SMS (text message)<\/strong><\/p>\n<ul>\n<li>A traditional SMS. Works on all phones and subscriptions. A very reliable and fast-delivering channel. Also works globally   <\/li>\n<\/ul>\n<p><strong>RCS (Rich Communication Services)<\/strong><\/p>\n<ul>\n<li>A modern and visual communication standard that works in the default messaging app on your smartphone. Supports <strong>images, videos, buttons, product cards and interactive elements<\/strong> <\/li>\n<li>RCS messages appear to the recipient from a verified sender and offer a richer user experience than SMS or MMS<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What is SMS?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>A text message (SMS) is a traditional message sent over the mobile network, which works on almost all phones and subscriptions. SmartDialog allows you to send both individual and <a href=\\\"https:\\\/\\\/www.arenainteractive.fi\\\/en\\\/messaging-services\\\/group-messaging\\\/\\\">group messages<\\\/a> via the SMS channel and receive messages to the system or to your own backend systems via API interfaces. SMS is a reliable and fast way to communicate both in Finland and abroad.  <\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"How can SMS messages be sent?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>SMS messages can be sent via SmartDialog in two ways:<\\\/p>\\n<ul>\\n<li><strong>via a web interface<\\\/strong> where messages are manually written and sent<\\\/li>\\n<li><strong>via API interfaces<\\\/strong>, allowing messages to be sent directly from your company&#8217;s own systems (e.g. CRM, marketing platforms) automatically<\\\/li>\\n<\\\/ul>\\n<p>SMS messages can be individual or group messages and can be targeted to the desired recipients.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"What is the difference between SMS messages and RCS messages?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><strong>SMS (text message)<\\\/strong><\\\/p>\\n<ul>\\n<li>A traditional SMS. Works on all phones and subscriptions. A very reliable and fast-delivering channel. Also works globally   <\\\/li>\\n<\\\/ul>\\n<p><strong>RCS (Rich Communication Services)<\\\/strong><\\\/p>\\n<ul>\\n<li>A modern and visual communication standard that works in the default messaging app on your smartphone. Supports <strong>images, videos, buttons, product cards and interactive elements<\\\/strong> <\\\/li>\\n<li>RCS messages appear to the recipient from a verified sender and offer a richer user experience than SMS or MMS<\\\/li>\\n<\\\/ul>\\n\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1061104 e-flex e-con-boxed e-con e-parent\" data-id=\"1061104\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-173bee8 elementor-widget elementor-widget-heading\" data-id=\"173bee8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Read more about SMS messages:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d3e117 elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"3d3e117\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:40,&quot;sizes&quot;:[]},&quot;classic_columns&quot;:&quot;3&quot;,&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-32686 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-2\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.arenainteractive.fi\/en\/text-messaging-service-in-customer-conversations\/\" tabindex=\"-1\">\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/test1-600x400-1.jpg\" class=\"attachment-full size-full wp-image-32687\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/test1-600x400-1.jpg 600w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/test1-600x400-1-300x200.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.arenainteractive.fi\/en\/text-messaging-service-in-customer-conversations\/\">\n\t\t\t\tText Messaging Service in Customer Conversations\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.arenainteractive.fi\/en\/text-messaging-service-in-customer-conversations\/\" aria-label=\"Read more about Text Messaging Service in Customer Conversations\" tabindex=\"-1\">\n\t\t\tRead More \"\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-32876 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-2\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.arenainteractive.fi\/en\/how-does-an-sms-campaign-and-text-message-marketing-reach-customers\/\" tabindex=\"-1\">\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Tekstiviestimarkkinointi-SMS-kampanja-600x400-1.jpg\" class=\"attachment-full size-full wp-image-32877\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Tekstiviestimarkkinointi-SMS-kampanja-600x400-1.jpg 600w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Tekstiviestimarkkinointi-SMS-kampanja-600x400-1-300x200.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.arenainteractive.fi\/en\/how-does-an-sms-campaign-and-text-message-marketing-reach-customers\/\">\n\t\t\t\tSMS campaign &#8211; How SMS marketing reaches customers\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.arenainteractive.fi\/en\/how-does-an-sms-campaign-and-text-message-marketing-reach-customers\/\" aria-label=\"Read more about SMS campaign &#8211; How SMS marketing reaches customers\" tabindex=\"-1\">\n\t\t\tRead More \"\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-32845 post type-post status-publish format-standard has-post-thumbnail hentry category-news-2\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.arenainteractive.fi\/en\/sms-gateway-and-sms-api-how-to-use-them-in-business-communication\/\" tabindex=\"-1\">\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2024\/05\/SMS-Gateway-ja-SMS-API-600x400-1.jpg\" class=\"attachment-full size-full wp-image-32668\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2024\/05\/SMS-Gateway-ja-SMS-API-600x400-1.jpg 600w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2024\/05\/SMS-Gateway-ja-SMS-API-600x400-1-300x200.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.arenainteractive.fi\/en\/sms-gateway-and-sms-api-how-to-use-them-in-business-communication\/\">\n\t\t\t\tSMS Gateway and SMS API \u2013 How to Use Them in Business Communication\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.arenainteractive.fi\/en\/sms-gateway-and-sms-api-how-to-use-them-in-business-communication\/\" aria-label=\"Read more about SMS Gateway and SMS API \u2013 How to Use Them in Business Communication\" tabindex=\"-1\">\n\t\t\tRead More \"\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>SMS Messages SMS messages &#8211; Send and receive messages in SmartDialog via the user interface or SMS API Send individual or group messages by SMS<\/p>\n","protected":false},"author":1,"featured_media":32752,"parent":32967,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-32744","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/pages\/32744","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/comments?post=32744"}],"version-history":[{"count":3,"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/pages\/32744\/revisions"}],"predecessor-version":[{"id":35060,"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/pages\/32744\/revisions\/35060"}],"up":[{"embeddable":true,"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/pages\/32967"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/media\/32752"}],"wp:attachment":[{"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/media?parent=32744"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}