{"id":32564,"date":"2026-02-04T11:52:20","date_gmt":"2026-02-04T11:52:20","guid":{"rendered":"https:\/\/arenaint.frault5.hostarmada.net\/sinch\/"},"modified":"2026-04-10T11:00:30","modified_gmt":"2026-04-10T11:00:30","slug":"sinch","status":"publish","type":"page","link":"https:\/\/www.arenainteractive.fi\/en\/integrations\/sinch\/","title":{"rendered":"Sinch"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"32564\" class=\"elementor elementor-32564 elementor-471\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b776566 e-flex e-con-boxed e-con e-parent\" data-id=\"b776566\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-199a34b elementor-widget elementor-widget-heading\" data-id=\"199a34b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Sinch SMS API integration<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-628c51c e-flex e-con-boxed e-con e-parent\" data-id=\"628c51c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3f64876 e-con-full e-flex e-con e-child\" data-id=\"3f64876\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-678ceae elementor-widget elementor-widget-heading\" data-id=\"678ceae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Sinch SMS integration - integrate messaging services with Sinch Contact Pro<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0c22f0 elementor-widget__width-inherit elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"b0c22f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The SmartDialog platform offers direct integrations for implementing messaging and survey services with the <strong><a href=\"https:\/\/sinch.com\/products\/contact-pro\/\" target=\"_blank\" rel=\"noopener\">Sinch Contact Pro customer relationship management system.<\/a><\/strong> You can acquire SmartDialog messaging service integrations for your Sinch customer relationship management system from Arena Interactive.<\/p><p>With SmartDialog and the <strong><a href=\"https:\/\/sinch.com\/products\/contact-pro\/\" target=\"_blank\" rel=\"noopener\">Sinch Contact Pro integration,<\/a><\/strong> you can connect <strong>automated SMS and Email survey services to Sinch.<\/strong> SmartDialog features an integration with the Sinch API, through which contact information is retrieved at desired intervals. SMS and Email messages are sent automatically from SmartDialog based on predefined rules. <\/p><p>SMS response messages are collected in SmartDialog and delivered to the customer daily. Survey form responses are delivered in real time to the customer&#8217;s Sinch system directly into contact records.  You can monitor message traffic through the SmartDialog web interface, where you can view statistics and message reports.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9325932 e-con-full e-flex e-con e-child\" data-id=\"9325932\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7757000 e-flex e-con-boxed e-con e-parent\" data-id=\"7757000\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3cdb3ed elementor-widget elementor-widget-image\" data-id=\"3cdb3ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1920\" height=\"476\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/1-suuntainen-viestipalvelu-e1742392174110.jpg\" class=\"attachment-full size-full wp-image-32468\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/1-suuntainen-viestipalvelu-e1742392174110.jpg 1920w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/1-suuntainen-viestipalvelu-e1742392174110-300x74.jpg 300w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/1-suuntainen-viestipalvelu-e1742392174110-1024x254.jpg 1024w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/1-suuntainen-viestipalvelu-e1742392174110-768x190.jpg 768w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/1-suuntainen-viestipalvelu-e1742392174110-1536x381.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e9aa9f e-flex e-con-boxed e-con e-parent\" data-id=\"7e9aa9f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e4041ae e-grid e-con-full e-con e-child\" data-id=\"e4041ae\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a37c34 elementor-widget elementor-widget-image-box\" data-id=\"0a37c34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Sinch Integrations<\/h3><p class=\"elementor-image-box-description\">Survey service integration with Sinch Contact Pro\n<br><br>Operator connections, short codes, long-code numbers, alphanumeric senders, approved email address as sender<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b1503cd elementor-widget elementor-widget-image-box\" data-id=\"b1503cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Survey Message Delivery<\/h3><p class=\"elementor-image-box-description\">Survey messages are sent after contacts using retrieved contact information\n<br><br>Sending possible from inbound calls, callbacks, and incoming emails<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea6f0a7 elementor-widget elementor-widget-image-box\" data-id=\"ea6f0a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Survey Services<\/h3><p class=\"elementor-image-box-description\">Single and chained SMS surveys, Email and form surveys\n<br><br>Delivery time configuration, message content personalization, message templates, routing, links to web forms, response messages<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d527eb elementor-widget elementor-widget-image-box\" data-id=\"9d527eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Survey Service Reports<\/h3><p class=\"elementor-image-box-description\">Reports with desired settings, statistics in the user interface<br><br>Response summaries in JSON and CSV, delivery via HTTPS, SFTP, and Email, form responses can be imported directly into contact records<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1f94de0 e-flex e-con-boxed e-con e-parent\" data-id=\"1f94de0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0b44ce9 elementor-widget elementor-widget-heading\" data-id=\"0b44ce9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Benefits of Sinch Integration\n<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a9f7a88 e-grid e-con-full e-con e-child\" data-id=\"a9f7a88\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f43a4e4 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"f43a4e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"2048\" height=\"1126\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/shutterstock_2418445605-2048x1126-1.jpg\" class=\"attachment-full size-full wp-image-32469\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/shutterstock_2418445605-2048x1126-1.jpg 2048w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/shutterstock_2418445605-2048x1126-1-300x165.jpg 300w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/shutterstock_2418445605-2048x1126-1-1024x563.jpg 1024w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/shutterstock_2418445605-2048x1126-1-768x422.jpg 768w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/shutterstock_2418445605-2048x1126-1-1536x845.jpg 1536w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Multichannel Communication<\/h3><p class=\"elementor-image-box-description\">Integrate SmartDialog survey services' SMS and Email communication with Sinch Contact Pro.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5aeb37 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"b5aeb37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/customer-satisfaction2-scaled-1.jpg\" class=\"attachment-full size-full wp-image-32471\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/customer-satisfaction2-scaled-1.jpg 1920w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/customer-satisfaction2-scaled-1-300x169.jpg 300w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/customer-satisfaction2-scaled-1-1024x576.jpg 1024w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/customer-satisfaction2-scaled-1-768x432.jpg 768w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/customer-satisfaction2-scaled-1-1536x864.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Enhanced Customer Experience<\/h3><p class=\"elementor-image-box-description\">Ask for your customers' feedback via text message or email immediately after customer contact.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c73c47 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"0c73c47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"968\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/2-waykuva-1.jpg\" class=\"attachment-full size-full wp-image-32567\" alt=\"Two-Way Messaging Service\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/2-waykuva-1.jpg 1920w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/2-waykuva-1-300x151.jpg 300w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/2-waykuva-1-1024x516.jpg 1024w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/2-waykuva-1-768x387.jpg 768w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/2-waykuva-1-1536x774.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Understanding Customer Needs<\/h3><p class=\"elementor-image-box-description\">Deepen customer relationships by bringing survey form responses directly into Sinch contact records.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb4da4e elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"eb4da4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/reziseddokumentatio.jpg\" class=\"attachment-full size-full wp-image-32568\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/reziseddokumentatio.jpg 1920w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/reziseddokumentatio-300x169.jpg 300w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/reziseddokumentatio-1024x576.jpg 1024w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/reziseddokumentatio-768x432.jpg 768w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/reziseddokumentatio-1536x864.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Delivery Reliability and Dependability<\/h3><p class=\"elementor-image-box-description\">Survey messages are delivered quickly with delivery confirmation.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16967a2 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"16967a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testiuusi.jpg\" class=\"attachment-full size-full wp-image-32473\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testiuusi.jpg 1920w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testiuusi-300x169.jpg 300w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testiuusi-1024x576.jpg 1024w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testiuusi-768x432.jpg 768w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testiuusi-1536x864.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Comprehensive Reporting Capabilities<\/h3><p class=\"elementor-image-box-description\">Responses in contact records, precise message traffic monitoring and statistics.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77994b9 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"77994b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testi3asa.jpg\" class=\"attachment-full size-full wp-image-32474\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testi3asa.jpg 1920w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testi3asa-300x169.jpg 300w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testi3asa-1024x576.jpg 1024w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testi3asa-768x432.jpg 768w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testi3asa-1536x864.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">24\/7 monitoring and customer support<\/h3><p class=\"elementor-image-box-description\">We monitor our services and their delivery reliability 24\/7.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-22a9488 e-flex e-con-boxed e-con e-parent\" data-id=\"22a9488\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df890e8 elementor-widget elementor-widget-heading\" data-id=\"df890e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sinch Integration Use Cases\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d289db elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"1d289db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Integrate SmartDialog&#8217;s survey services through the <a href=\"https:\/\/sinch.com\/products\/contact-pro\/\" target=\"_blank\" rel=\"noopener\">Sinch interface<\/a> to contact your company&#8217;s customer service. With SMS and Email surveys, you get access to valuable up-to-date data on the customer experience of calls and emails. The answers to the questionnaires can be imported in real-time directly into the Sinch Contact Pro system with the contact information, improving the quality of future customer contacts.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5de6617 e-n-tabs-mobile elementor-widget elementor-widget-n-tabs\" data-id=\"5de6617\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;tabs_justify_horizontal_tablet&quot;:&quot;start&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"98461207\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-984612071\" data-tab-title-id=\"e-n-tab-title-984612071\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-984612071\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tBarona\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-984612071\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-984612071\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-6c5d10e e-con-full e-flex e-con e-child\" data-id=\"6c5d10e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b28dc04 e-flex e-con-boxed e-con e-child\" data-id=\"b28dc04\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-94b7d89 e-con-full e-flex e-con e-child\" data-id=\"94b7d89\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-95d2f71 elementor-widget elementor-widget-image\" data-id=\"95d2f71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/c979c737-8f90-4a78-a295-68624ec3b2df-1024x576.png\" class=\"attachment-large size-large wp-image-33143\" alt=\"Barona\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/c979c737-8f90-4a78-a295-68624ec3b2df-1024x576.png 1024w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/c979c737-8f90-4a78-a295-68624ec3b2df-300x169.png 300w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/c979c737-8f90-4a78-a295-68624ec3b2df-768x432.png 768w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/c979c737-8f90-4a78-a295-68624ec3b2df-1536x864.png 1536w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/c979c737-8f90-4a78-a295-68624ec3b2df.png 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01e7d9f elementor-widget elementor-widget-heading\" data-id=\"01e7d9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Feedback Surveys Integrated with Sinch Contact Pro<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6129f5 elementor-widget__width-inherit elementor-widget-tablet__width-inherit elementor-widget-tablet_extra__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"b6129f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Barona&#8217;s clients&#8217; services receive customer contacts via phone calls and emails. Barona needs centralized, up-to-date information on whether the service experience across different channels has been positive. <\/p><p>Arena Interactive has implemented NPS survey integrations with the Sinch Contact Pro customer management system for Barona. SMS, email, and survey form solutions have been developed for Barona to automate customer satisfaction measurement according to Barona&#8217;s desired settings. <\/p><p>In the integration, contact information from calls and emails is retrieved from the Sinch Contact Pro API. Survey responses are delivered to Barona daily for reporting purposes. Responses from survey forms are transferred in real time to the Sinch Contact Pro system directly into contact records.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-64d805d e-con-full e-flex e-con e-child\" data-id=\"64d805d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a2b1962 elementor-widget elementor-widget-image\" data-id=\"a2b1962\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"342\" height=\"420\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/a132fd159954c66662e94be5b130c92d.png\" class=\"attachment-large size-large wp-image-33141\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/a132fd159954c66662e94be5b130c92d.png 342w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/a132fd159954c66662e94be5b130c92d-244x300.png 244w\" sizes=\"(max-width: 342px) 100vw, 342px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ddf1541 e-flex e-con-boxed e-con e-parent\" data-id=\"ddf1541\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5c4d2e5 e-con-full e-flex e-con e-child\" data-id=\"5c4d2e5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7346100 elementor-widget elementor-widget-image\" data-id=\"7346100\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"223\" height=\"230\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/01\/Eini_Ojanpera-e1766994456858.png\" class=\"attachment-large size-large wp-image-32475\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ec3e11 elementor-widget elementor-widget-text-editor\" data-id=\"9ec3e11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3>Would you like to hear more about our services?<\/h3><p><span style=\"color: #000000;\">Contact our sales team and request a free demonstration:<\/span><\/p><p><span style=\"color: #254a8e;\"><a style=\"color: #254a8e;\" href=\"tel:0505963961\">050 596 3961<\/a><\/span> <span style=\"color: #000000;\"><span style=\"color: #254a8e;\">\/<\/span> <span style=\"color: #254a8e;\">Eini Ojanper\u00e4<\/span><\/span><\/p><p><span style=\"color: #254a8e;\"><a style=\"color: #254a8e;\" href=\"mailto:sales@arenainteractive.fi\">sales@arenainteractive.fi<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0b55445 e-con-full e-flex e-con e-parent\" data-id=\"0b55445\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7c839c5 e-con-full e-flex e-con e-child\" data-id=\"7c839c5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b5497d elementor-widget elementor-widget-heading\" data-id=\"7b5497d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sinch Integration \u2013 Explore Features and API Documentation\n<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b6884bb e-grid e-con-boxed e-con e-child\" data-id=\"b6884bb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b904ef elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"1b904ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.arenainteractive.fi\/en\/documentation\/integrations-features\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Features<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-099c442 elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"099c442\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.arenainteractive.fi\/en\/messaging-services\/pricing\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Pricing<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0bd764 elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"d0bd764\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.arenainteractive.fi\/en\/documentation\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Documentation<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0be8da7 elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"0be8da7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/openapi.arena.fi\/\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">API Interfaces<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5ca067f e-flex e-con-boxed e-con e-parent\" data-id=\"5ca067f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1bd17f7 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"1bd17f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">In addition to Sinch integration, explore other SmartDialog services\n<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f848f16 e-grid e-con-full e-con e-child\" data-id=\"f848f16\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-578e64e elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"578e64e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/www.arenainteractive.fi\/en\/messaging-services\/\" tabindex=\"-1\"><img loading=\"lazy\" decoding=\"async\" width=\"649\" height=\"598\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Nimeton-malli-5-1-e1742453788347.png\" class=\"attachment-full size-full wp-image-32477\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Nimeton-malli-5-1-e1742453788347.png 649w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Nimeton-malli-5-1-e1742453788347-300x276.png 300w\" sizes=\"(max-width: 649px) 100vw, 649px\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/www.arenainteractive.fi\/en\/messaging-services\/\">SmartDialog<\/a><\/h3><p class=\"elementor-image-box-description\">SmartDialog also includes other messaging services. You can manage services with an easy-to-use interface. <\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-910deba elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"910deba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/www.arenainteractive.fi\/en\/messaging-services\/nps-and-feedback-surveys\/\" tabindex=\"-1\"><img loading=\"lazy\" decoding=\"async\" width=\"650\" height=\"600\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/Puhelinkuvia-3.webp\" class=\"attachment-full size-full wp-image-34346\" alt=\"Customer Surveys\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/Puhelinkuvia-3.webp 650w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/Puhelinkuvia-3-300x277.webp 300w\" sizes=\"(max-width: 650px) 100vw, 650px\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/www.arenainteractive.fi\/en\/messaging-services\/nps-and-feedback-surveys\/\">Customer Surveys<\/a><\/h3><p class=\"elementor-image-box-description\">Conduct NPS and opinion surveys with SmartDialog's Survey Service. Send surveys and receive feedback via SMS messages. \n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ccb06f1 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"ccb06f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/www.arenainteractive.fi\/en\/messaging-services\/two-way-messaging-service\/\" tabindex=\"-1\"><img loading=\"lazy\" decoding=\"async\" width=\"650\" height=\"600\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/04\/2-suuntainen-viestinta.webp\" class=\"attachment-full size-full wp-image-34373\" alt=\"2-way communication\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/04\/2-suuntainen-viestinta.webp 650w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/04\/2-suuntainen-viestinta-300x277.webp 300w\" sizes=\"(max-width: 650px) 100vw, 650px\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/www.arenainteractive.fi\/en\/messaging-services\/two-way-messaging-service\/\">Two-Way Messages<\/a><\/h3><p class=\"elementor-image-box-description\">If you want to receive messages from customers in addition to sending messages, explore SmartDialog's two-way messaging.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-835b658 e-flex e-con-boxed e-con e-parent\" data-id=\"835b658\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ec035b3 elementor-widget elementor-widget-heading\" data-id=\"ec035b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Introduction of Sinch integration\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39aa1ec elementor-widget elementor-widget-image\" data-id=\"39aa1ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"173\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Tallink-e1740731303724-1024x221-3.png\" class=\"attachment-large size-large wp-image-32479\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Tallink-e1740731303724-1024x221-3.png 1024w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Tallink-e1740731303724-1024x221-3-300x65.png 300w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Tallink-e1740731303724-1024x221-3-768x166.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3ba2bc1 e-grid e-con-full e-con e-child\" data-id=\"3ba2bc1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<a class=\"eael-wrapper-link-62e9c93 --eael-wrapper-link-tag\" href=\"https:\/\/account.smartdialog.ai\/freetrial?_gl=1*9wsvq7*_gcl_au*MTU5NTE2MTU3MC4xNzY5MDcwMTc1*_ga*ODgxMTIzNzQxLjE3NjkwNzAxNzU.*_ga_31T4VY595G*czE3NzAxMTk2MDIkbzE2JGcxJHQxNzcwMTIzMDIyJGo2MCRsMCRoMA..\" target=\"_blank\" rel=\"noopener\"><\/a><div data-eael-wrapper-link=\"eael-wrapper-link-62e9c93\" class=\"elementor-element elementor-element-62e9c93 e-con-full e-flex e-con e-child\" data-id=\"62e9c93\" data-element_type=\"container\" data-e-type=\"container\" window=\"\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e091248 elementor-widget elementor-widget-image-box\" data-id=\"e091248\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">SmartDialog License<\/h3><p class=\"elementor-image-box-description\">The integration requires a SmartDialog license and survey service through which survey messages can be sent.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<a class=\"eael-wrapper-link-99b1674 --eael-wrapper-link-tag\" href=\"https:\/\/account.smartdialog.ai\/freetrial?_gl=1*9wsvq7*_gcl_au*MTU5NTE2MTU3MC4xNzY5MDcwMTc1*_ga*ODgxMTIzNzQxLjE3NjkwNzAxNzU.*_ga_31T4VY595G*czE3NzAxMTk2MDIkbzE2JGcxJHQxNzcwMTIzMDIyJGo2MCRsMCRoMA..\" target=\"_blank\" rel=\"noopener\"><\/a><div data-eael-wrapper-link=\"eael-wrapper-link-99b1674\" class=\"elementor-element elementor-element-99b1674 e-con-full e-flex e-con e-child\" data-id=\"99b1674\" data-element_type=\"container\" data-e-type=\"container\" window=\"\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0b5100e elementor-widget elementor-widget-image-box\" data-id=\"0b5100e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Numbers and Connections<\/h3><p class=\"elementor-image-box-description\">Acquisition of SMS numbers potentially required for the integration and connection management is handled on a turnkey basis through us.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<a class=\"eael-wrapper-link-7cfb3c1 --eael-wrapper-link-tag\" href=\"https:\/\/account.smartdialog.ai\/freetrial?_gl=1*9wsvq7*_gcl_au*MTU5NTE2MTU3MC4xNzY5MDcwMTc1*_ga*ODgxMTIzNzQxLjE3NjkwNzAxNzU.*_ga_31T4VY595G*czE3NzAxMTk2MDIkbzE2JGcxJHQxNzcwMTIzMDIyJGo2MCRsMCRoMA..\" target=\"_blank\" rel=\"noopener\"><\/a><div data-eael-wrapper-link=\"eael-wrapper-link-7cfb3c1\" class=\"elementor-element elementor-element-7cfb3c1 e-con-full e-flex e-con e-child\" data-id=\"7cfb3c1\" data-element_type=\"container\" data-e-type=\"container\" window=\"\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7b14f8 elementor-widget elementor-widget-image-box\" data-id=\"a7b14f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Sinch CMI System<\/h3><p class=\"elementor-image-box-description\">SmartDialog messaging services are connected via API to the company's Sinch Contact Pro system, making messaging ready for use.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f322a1a e-flex e-con-boxed e-con e-parent\" data-id=\"f322a1a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3852229 elementor-widget elementor-widget-heading\" data-id=\"3852229\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Test SmartDialog and Purchase<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-40ff3e0 e-grid e-con-full e-con e-child\" data-id=\"40ff3e0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<a class=\"eael-wrapper-link-9709251 --eael-wrapper-link-tag\" href=\"https:\/\/account.smartdialog.ai\/freetrial?_gl=1*9wsvq7*_gcl_au*MTU5NTE2MTU3MC4xNzY5MDcwMTc1*_ga*ODgxMTIzNzQxLjE3NjkwNzAxNzU.*_ga_31T4VY595G*czE3NzAxMTk2MDIkbzE2JGcxJHQxNzcwMTIzMDIyJGo2MCRsMCRoMA..\" target=\"_blank\" rel=\"noopener\"><\/a><div data-eael-wrapper-link=\"eael-wrapper-link-9709251\" class=\"elementor-element elementor-element-9709251 e-con-full e-flex e-con e-child\" data-id=\"9709251\" data-element_type=\"container\" data-e-type=\"container\" window=\"\">\n\t\t<div class=\"elementor-element elementor-element-0d06fb7 e-con-full e-flex e-con e-child\" data-id=\"0d06fb7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc2b3b8 elementor-widget elementor-widget-image\" data-id=\"bc2b3b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Free-Trial-logo.png\" class=\"attachment-full size-full wp-image-32480\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Free-Trial-logo.png 200w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Free-Trial-logo-150x150.png 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8cff41b e-con-full e-flex e-con e-child\" data-id=\"8cff41b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c20db3 elementor-widget elementor-widget-image-box\" data-id=\"4c20db3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Try SmartDialog here free of charge!<\/h3><p class=\"elementor-image-box-description\">Test message sending without commitments.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<a class=\"eael-wrapper-link-38f5902 --eael-wrapper-link-tag\" href=\"https:\/\/get.smartdialog.ai\/?_gl=1*9wsvq7*_gcl_au*MTU5NTE2MTU3MC4xNzY5MDcwMTc1*_ga*ODgxMTIzNzQxLjE3NjkwNzAxNzU.*_ga_31T4VY595G*czE3NzAxMTk2MDIkbzE2JGcxJHQxNzcwMTIzMDIyJGo2MCRsMCRoMA..\" target=\"_blank\" rel=\"noopener\"><\/a><a data-eael-wrapper-link=\"eael-wrapper-link-38f5902\" class=\"elementor-element elementor-element-38f5902 e-con-full e-flex e-con e-child\" data-id=\"38f5902\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b4021a8 e-con-full e-flex e-con e-child\" data-id=\"b4021a8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-540788a elementor-widget elementor-widget-image\" data-id=\"540788a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"649\" height=\"598\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Nimeton-malli-5-1-e1742453788347-1.png\" class=\"attachment-full size-full wp-image-32481\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Nimeton-malli-5-1-e1742453788347-1.png 649w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Nimeton-malli-5-1-e1742453788347-1-300x276.png 300w\" sizes=\"(max-width: 649px) 100vw, 649px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-99c4ff6 e-con-full e-flex e-con e-child\" data-id=\"99c4ff6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-67e3c9d elementor-widget elementor-widget-image-box\" data-id=\"67e3c9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Register here as a SmartDialog user!<\/h3><p class=\"elementor-image-box-description\"> Purchase SmartDialog messaging services.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b888a1d e-flex e-con-boxed e-con e-parent\" data-id=\"b888a1d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1bc3863 elementor-widget elementor-widget-heading\" data-id=\"1bc3863\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions about Sinch SMS API integration<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd15d6b elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-toggle\" data-id=\"bd15d6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-1981\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1981\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is SmartDialog's Sinch SMS API integration?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1981\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1981\"><p>SmartDialog&#8217;s Sinch integration connects SmartDialog&#8217;s SMS and email survey services directly to the <strong>Sinch Contact Pro<\/strong> customer relationship management system. It allows you to automate the sending of SMS and Email surveys as part of your customer communications. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-1982\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1982\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How does the Sinch SMS API integration work in practice?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1982\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1982\"><p>The integration retrieves contact information from the Sinch system at agreed intervals and sends SMS and email queries from SmartDialog based on defined rules. Responses are collected in SmartDialog and can be sent back to Sinch, for example to the contact information. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-1983\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1983\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is needed for deployment?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1983\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1983\"><p>To deploy the integration, you will need <strong>a SmartDialog license and query service<\/strong>, as well as the Sinch Contact Pro system to which the integration will be connected. Arena Interactive will manage the necessary numbers and operator connections <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What is SmartDialog's Sinch SMS API integration?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>SmartDialog&#8217;s Sinch integration connects SmartDialog&#8217;s SMS and email survey services directly to the <strong>Sinch Contact Pro<\\\/strong> customer relationship management system. It allows you to automate the sending of SMS and Email surveys as part of your customer communications. <\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"How does the Sinch SMS API integration work in practice?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The integration retrieves contact information from the Sinch system at agreed intervals and sends SMS and email queries from SmartDialog based on defined rules. Responses are collected in SmartDialog and can be sent back to Sinch, for example to the contact information. <\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"What is needed for deployment?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>To deploy the integration, you will need <strong>a SmartDialog license and query service<\\\/strong>, as well as the Sinch Contact Pro system to which the integration will be connected. Arena Interactive will manage the necessary numbers and operator connections <\\\/p>\\n\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0342b3c e-flex e-con-boxed e-con e-parent\" data-id=\"0342b3c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b9557b4 elementor-widget elementor-widget-heading\" data-id=\"b9557b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Read more about the possibilities of Sinch integration:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db67b0a elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"db67b0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:40,&quot;sizes&quot;:[]},&quot;classic_columns&quot;:&quot;3&quot;,&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-32754 page type-page status-publish has-post-thumbnail hentry\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.arenainteractive.fi\/en\/messaging-services\/nps-and-feedback-surveys\/\" tabindex=\"-1\">\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"544\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Mautic_header-1.jpg\" class=\"attachment-full size-full wp-image-32755\" alt=\"NPS and Feedback Surveys\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Mautic_header-1.jpg 1920w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Mautic_header-1-300x85.jpg 300w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Mautic_header-1-1024x290.jpg 1024w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Mautic_header-1-768x218.jpg 768w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Mautic_header-1-1536x435.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.arenainteractive.fi\/en\/messaging-services\/nps-and-feedback-surveys\/\">\n\t\t\t\tNPS survey and feedback survey\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.arenainteractive.fi\/en\/messaging-services\/nps-and-feedback-surveys\/\" aria-label=\"Read more about NPS survey and feedback survey\" tabindex=\"-1\">\n\t\t\tRead More \"\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-32935 post type-post status-publish format-standard has-post-thumbnail hentry category-news-2\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.arenainteractive.fi\/en\/customer-satisfaction-via-sms-and-email-messages-barona\/\" tabindex=\"-1\">\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2024\/05\/Asiakastyytyvaisyys-SMS-ja-Email-viesteilla-600x400-1.png\" class=\"attachment-full size-full wp-image-32669\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2024\/05\/Asiakastyytyvaisyys-SMS-ja-Email-viesteilla-600x400-1.png 600w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2024\/05\/Asiakastyytyvaisyys-SMS-ja-Email-viesteilla-600x400-1-300x200.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.arenainteractive.fi\/en\/customer-satisfaction-via-sms-and-email-messages-barona\/\">\n\t\t\t\tCustomer satisfaction survey via SMS and Email &#8211; Barona\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.arenainteractive.fi\/en\/customer-satisfaction-via-sms-and-email-messages-barona\/\" aria-label=\"Read more about Customer satisfaction survey via SMS and Email &#8211; Barona\" tabindex=\"-1\">\n\t\t\tRead More \"\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-32689 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-2\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.arenainteractive.fi\/en\/customer-communication\/\" tabindex=\"-1\">\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Viestikanavien-ominaisuudet-600x400-1.jpg\" class=\"attachment-full size-full wp-image-32690\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Viestikanavien-ominaisuudet-600x400-1.jpg 600w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Viestikanavien-ominaisuudet-600x400-1-300x200.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.arenainteractive.fi\/en\/customer-communication\/\">\n\t\t\t\tCustomer communication with 1-way and 2-way messages\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.arenainteractive.fi\/en\/customer-communication\/\" aria-label=\"Read more about Customer communication with 1-way and 2-way messages\" tabindex=\"-1\">\n\t\t\tRead More \"\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Sinch SMS API integration Sinch SMS integration &#8211; integrate messaging services with Sinch Contact Pro The SmartDialog platform offers direct integrations for implementing messaging and<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":32981,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-32564","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/pages\/32564","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/comments?post=32564"}],"version-history":[{"count":4,"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/pages\/32564\/revisions"}],"predecessor-version":[{"id":35036,"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/pages\/32564\/revisions\/35036"}],"up":[{"embeddable":true,"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/pages\/32981"}],"wp:attachment":[{"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/media?parent=32564"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}