{"id":32542,"date":"2026-02-04T15:30:23","date_gmt":"2026-02-04T15:30:23","guid":{"rendered":"https:\/\/arenaint.frault5.hostarmada.net\/enreach\/"},"modified":"2026-04-10T10:53:06","modified_gmt":"2026-04-10T10:53:06","slug":"enreach","status":"publish","type":"page","link":"https:\/\/www.arenainteractive.fi\/en\/integrations\/enreach\/","title":{"rendered":"Enreach"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"32542\" class=\"elementor elementor-32542 elementor-494\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f27d186 e-flex e-con-boxed e-con e-parent\" data-id=\"f27d186\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e4d99c elementor-widget elementor-widget-heading\" data-id=\"6e4d99c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Enreach SMS API integration<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dd2fc7a e-flex e-con-boxed e-con e-parent\" data-id=\"dd2fc7a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a97b8b0 e-con-full e-flex e-con e-child\" data-id=\"a97b8b0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ab47fbc elementor-widget elementor-widget-heading\" data-id=\"ab47fbc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Enreach SMS API integration - integrates SMS messaging services with Enreach calling systems<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c9c8c5 elementor-widget__width-inherit elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"2c9c8c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The SmartDialog platform features direct integrations for implementing intelligent SMS survey services as part of <a href=\"https:\/\/www.enreach.fi\/fi\/ratkaisut\/embedded-voice\" target=\"_blank\" rel=\"noopener\">Enreach Campaigns and Enreach Voice services<\/a>. You can acquire calling system messaging service integrations from Arena Interactive or <a href=\"https:\/\/www.enreach.fi\/fi\/\" target=\"_blank\" rel=\"noopener\">Enreach<\/a>. <\/p><p>SmartDialog and Enreach integrations enable you to connect one-way and two-way SMS messaging services to inbound and outbound calling systems. You can attach <strong>automated opinion and NPS surveys via SMS or survey forms to calls<\/strong>.  \u200b<\/p><p>SmartDialog integrates with Enreach&#8217;s call system API interface, through which <a href=\"https:\/\/www.arenainteractive.fi\/en\/messaging-channels\/sms\/\">SMS messages<\/a> are automatically sent based on certain rules. You can view the integration&#8217;s message traffic in the SmartDialog web interface, where you can see statistics and message reports. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dd5026b e-con-full e-flex e-con e-child\" data-id=\"dd5026b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-26ce692 e-flex e-con-boxed e-con e-parent\" data-id=\"26ce692\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30c4c64 elementor-widget elementor-widget-image\" data-id=\"30c4c64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1920\" height=\"476\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/1-suuntainen-viestipalvelu-e1742392174110.jpg\" class=\"attachment-full size-full wp-image-32468\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/1-suuntainen-viestipalvelu-e1742392174110.jpg 1920w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/1-suuntainen-viestipalvelu-e1742392174110-300x74.jpg 300w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/1-suuntainen-viestipalvelu-e1742392174110-1024x254.jpg 1024w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/1-suuntainen-viestipalvelu-e1742392174110-768x190.jpg 768w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/1-suuntainen-viestipalvelu-e1742392174110-1536x381.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2fda505 e-flex e-con-boxed e-con e-parent\" data-id=\"2fda505\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0dd6b92 e-grid e-con-full e-con e-child\" data-id=\"0dd6b92\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6393f32 elementor-widget elementor-widget-image-box\" data-id=\"6393f32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Enreach Integrations<\/h3><p class=\"elementor-image-box-description\">One-way and two-way SMS API interfaces as part of Enreach calling systems: Enreach Campaigns, Enreach Voice\n<br><br>Operator connections, short codes, long-code numbers<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37be5c3 elementor-widget elementor-widget-image-box\" data-id=\"37be5c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Survey Message Delivery<\/h3><p class=\"elementor-image-box-description\">Survey messages are sent immediately after Enreach Campaign or Voice calls\n<br><br>Survey messages can be sent from multiple call types, such as inbound and callback calls<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a98c363 elementor-widget elementor-widget-image-box\" data-id=\"a98c363\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Messaging Services<\/h3><p class=\"elementor-image-box-description\">Message sending and receiving, individual and chained messages, SMS surveys and form surveys\n<br><br>Delivery times, personalization, message templates, routing, links to web forms, reply messages<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-90fd604 elementor-widget elementor-widget-image-box\" data-id=\"90fd604\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Reporting Data<\/h3><p class=\"elementor-image-box-description\">Reports are compiled according to company-defined settings<br><br>Response summaries in JSON and CSV, delivery via HTTPS, SFTP, and email, real-time monitoring in the user interface<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8df78ad e-flex e-con-boxed e-con e-parent\" data-id=\"8df78ad\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d8d6ab6 elementor-widget elementor-widget-heading\" data-id=\"d8d6ab6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Benefits of Enreach Integration\n<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d07ba11 e-grid e-con-full e-con e-child\" data-id=\"d07ba11\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ea920a1 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"ea920a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"2048\" height=\"1126\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/shutterstock_2418445605-2048x1126-1.jpg\" class=\"attachment-full size-full wp-image-32469\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/shutterstock_2418445605-2048x1126-1.jpg 2048w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/shutterstock_2418445605-2048x1126-1-300x165.jpg 300w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/shutterstock_2418445605-2048x1126-1-1024x563.jpg 1024w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/shutterstock_2418445605-2048x1126-1-768x422.jpg 768w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/shutterstock_2418445605-2048x1126-1-1536x845.jpg 1536w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Seamless Customer Communication<\/h3><p class=\"elementor-image-box-description\">Integrate SmartDialog's SMS messaging services with Enreach calling systems for customer communication.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a63c52 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"6a63c52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/customer-satisfaction2-scaled-1.jpg\" class=\"attachment-full size-full wp-image-32471\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/customer-satisfaction2-scaled-1.jpg 1920w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/customer-satisfaction2-scaled-1-300x169.jpg 300w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/customer-satisfaction2-scaled-1-1024x576.jpg 1024w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/customer-satisfaction2-scaled-1-768x432.jpg 768w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/customer-satisfaction2-scaled-1-1536x864.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Enhanced Customer Experience<\/h3><p class=\"elementor-image-box-description\">Contact your customers, ask for their opinions on your operations, and receive up-to-date feedback.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10ae48a elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"10ae48a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1709\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/partner-shake-scaled-1.jpg\" class=\"attachment-full size-full wp-image-32547\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/partner-shake-scaled-1.jpg 2560w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/partner-shake-scaled-1-300x200.jpg 300w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/partner-shake-scaled-1-1024x684.jpg 1024w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/partner-shake-scaled-1-768x513.jpg 768w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/partner-shake-scaled-1-1536x1025.jpg 1536w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/partner-shake-scaled-1-2048x1367.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Deeper Customer Understanding<\/h3><p class=\"elementor-image-box-description\">Deepen your understanding of customers by connecting communication channels to customer service processes.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dca2739 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"dca2739\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/shutterstock_1908863248-helppo-lunastus_uusi.jpg\" class=\"attachment-full size-full wp-image-32472\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/shutterstock_1908863248-helppo-lunastus_uusi.jpg 1920w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/shutterstock_1908863248-helppo-lunastus_uusi-300x169.jpg 300w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/shutterstock_1908863248-helppo-lunastus_uusi-1024x576.jpg 1024w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/shutterstock_1908863248-helppo-lunastus_uusi-768x432.jpg 768w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/shutterstock_1908863248-helppo-lunastus_uusi-1536x864.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Delivery Reliability and Dependability<\/h3><p class=\"elementor-image-box-description\">Messages are delivered quickly and delivery confirmation is received.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e8856c elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"2e8856c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testiuusi.jpg\" class=\"attachment-full size-full wp-image-32473\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testiuusi.jpg 1920w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testiuusi-300x169.jpg 300w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testiuusi-1024x576.jpg 1024w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testiuusi-768x432.jpg 768w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testiuusi-1536x864.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Comprehensive Reporting Capabilities<\/h3><p class=\"elementor-image-box-description\">Message traffic and delivery receipt monitoring with detailed message log statistics.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98306d7 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"98306d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testi3asa.jpg\" class=\"attachment-full size-full wp-image-32474\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testi3asa.jpg 1920w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testi3asa-300x169.jpg 300w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testi3asa-1024x576.jpg 1024w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testi3asa-768x432.jpg 768w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/testi3asa-1536x864.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">24\/7 monitoring and customer support<\/h3><p class=\"elementor-image-box-description\">We monitor our services and their delivery reliability 24\/7.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1f823c8 e-flex e-con-boxed e-con e-parent\" data-id=\"1f823c8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-215f97e elementor-widget elementor-widget-heading\" data-id=\"215f97e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Enreach integration\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4b04e9 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"b4b04e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-ccp-props=\"{\"335551550\":1,\"335551620\":1,\"335559683\":0,\"335559685\":0,\"335559731\":0,\"335559737\":0,\"335562764\":2,\"335562765\":1,\"335562766\":4,\"335562767\":0,\"335562768\":4,\"335562769\":0}\">Integrate SmartDialog&#8217;s SMS messaging services into <a href=\"https:\/\/www.enreach.fi\/fi\/\" target=\"_blank\" rel=\"noopener\">Enreach&#8217;s<\/a> call system solutions for customer communication, customer contact, customer survey generation and customer service processes. The goal is a better customer experience and understanding.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-89e0f14 e-grid e-con-full e-con e-child\" data-id=\"89e0f14\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-480b9f1 elementor-widget elementor-widget-image-box\" data-id=\"480b9f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Enreach Campaign Outbound<\/h3><p class=\"elementor-image-box-description\">Customer service calls the customer. After the call, information from the Enreach Campaign is automatically sent to the SmartDialog Query Service, where the settings and restrictions related to the call data are checked.   \n<br><br>The customer receives an SMS request, as defined in the service specifications, which may contain several chained SMS messages that change according to the customer's responses.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e6f19d elementor-widget elementor-widget-image-box\" data-id=\"4e6f19d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Enreach Voice Inbound<\/h3><p class=\"elementor-image-box-description\">Customer service will take your call. When the call is completed, the customer's details are automatically sent to the interface, which checks the service settings.   \n<br><br>Once the check has been approved, an SMS message is sent to the customer, to which the customer replies. If the response contains low scores, it is immediately forwarded to predefined emails. <\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99ce351 elementor-widget elementor-widget-image-box\" data-id=\"99ce351\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Web Survey Forms<\/h3><p class=\"elementor-image-box-description\">The SMS message sent to the customer can include a link directing them to a survey form on a website. The survey link can be personalized to target a specific event and contain data related to the call or customer service representative. \n<br><br>Reporting data from the survey responses is sent to the company, either in aggregated or real-time format, according to your choice.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b626b22 e-flex e-con-boxed e-con e-parent\" data-id=\"b626b22\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3de28f3 elementor-widget elementor-widget-heading\" data-id=\"3de28f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Enreach Use Cases and References\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4c6fad e-n-tabs-mobile elementor-widget elementor-widget-n-tabs\" data-id=\"b4c6fad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"189558701\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-1895587011\" data-tab-title-id=\"e-n-tab-title-1895587011\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-1895587011\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tEnreach\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-1895587012\" data-tab-title-id=\"e-n-tab-title-1895587012\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-1895587012\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tRaskone\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-1895587013\" data-tab-title-id=\"e-n-tab-title-1895587013\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-1895587013\" style=\"--n-tabs-title-order: 3;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tLuona\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-1895587011\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1895587011\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-f803d13 e-con-full e-flex e-con e-child\" data-id=\"f803d13\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-295dea1 e-flex e-con-boxed e-con e-child\" data-id=\"295dea1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a95b44e e-con-full e-flex e-con e-child\" data-id=\"a95b44e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ede367 elementor-widget elementor-widget-image\" data-id=\"3ede367\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"180\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/Enreach_Logo_Horizontal_Indigo_RGB-e1683053478316-3.webp\" class=\"attachment-large size-large wp-image-33162\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/Enreach_Logo_Horizontal_Indigo_RGB-e1683053478316-3.webp 600w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/Enreach_Logo_Horizontal_Indigo_RGB-e1683053478316-3-300x90.webp 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a8ad8b elementor-widget elementor-widget-heading\" data-id=\"3a8ad8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Automated SMS Surveys for Enreach Telephony Systems<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34208c9 elementor-widget__width-inherit elementor-widget-tablet__width-inherit elementor-widget-tablet_extra__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"34208c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>An Enreach customer needed to find a smooth and simple way to ensure up-to-date customer satisfaction status. They wanted to offer customers a channel through which they could provide feedback on their customer experience very easily immediately after a service interaction. Arena Interactive has automated customer service measurement integrations for Enreach&#8217;s inbound and outbound calls.  <\/p><p>In the solution chosen by the Enreach customer, after a customer service call, information is automatically sent from the Enreach system to the SmartDialog survey service, where call settings are verified and the survey is sent. The survey contains one or more SMS messages that change based on the response. The straightforward model works: responding takes seconds, responses are received immediately, and reporting data is delivered to the Enreach customer in the desired format. An effective survey improves the customer experience.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-289bb6a e-con-full e-flex e-con e-child\" data-id=\"289bb6a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e6caf75 elementor-widget elementor-widget-image\" data-id=\"e6caf75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"352\" height=\"436\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/a6cb8db97f0d9d0c1f72dd4bbc3a7c21.png\" class=\"attachment-large size-large wp-image-33163\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/a6cb8db97f0d9d0c1f72dd4bbc3a7c21.png 352w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/a6cb8db97f0d9d0c1f72dd4bbc3a7c21-242x300.png 242w\" sizes=\"(max-width: 352px) 100vw, 352px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-1895587012\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1895587012\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-31c6371 e-con-full e-flex e-con e-child\" data-id=\"31c6371\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-095f3e1 e-flex e-con-boxed e-con e-child\" data-id=\"095f3e1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-670262c e-con-full e-flex e-con e-child\" data-id=\"670262c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d19ca28 elementor-widget elementor-widget-image\" data-id=\"d19ca28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/raskone_logo.jpg\" class=\"attachment-large size-large wp-image-33164\" alt=\"raskone_logo\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/raskone_logo.jpg 200w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/raskone_logo-150x150.jpg 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a571b84 elementor-widget elementor-widget-heading\" data-id=\"a571b84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">NPS Survey to Improve Customer Understanding<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e9d5a8 elementor-widget__width-inherit elementor-widget-tablet__width-inherit elementor-widget-tablet_extra__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"3e9d5a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Raskone needed a fast, simple, and effective way to collect customer feedback. An NPS survey sent via SMS messaging was integrated into the Enreach customer system used by Raskone. <\/p><p>Customer ratings and recommendations are collected through an automated survey that customers can easily respond to while the service experience is fresh in their minds. The service provides daily NPS and message summaries. <\/p><p>Raskone receives valuable information about service performance, and automated triggers alert them to low customer ratings. This feedback is automatically forwarded, allowing immediate response to reviews and thereby improving the customer experience. Thanks to the SMS survey service, the volume of customer feedback has increased, enabling Raskone to improve its services even more effectively.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8088b82 e-con-full e-flex e-con e-child\" data-id=\"8088b82\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eeb19ea elementor-widget elementor-widget-image\" data-id=\"eeb19ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"322\" height=\"401\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/042e3ae4f9251411d2f67fe1505e023d.png\" class=\"attachment-large size-large wp-image-33165\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/042e3ae4f9251411d2f67fe1505e023d.png 322w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/042e3ae4f9251411d2f67fe1505e023d-241x300.png 241w\" sizes=\"(max-width: 322px) 100vw, 322px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-1895587013\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1895587013\" data-tab-index=\"3\" style=\"--n-tabs-title-order: 3;\" class=\" elementor-element elementor-element-5df5b0f e-con-full e-flex e-con e-child\" data-id=\"5df5b0f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-438a4c8 e-flex e-con-boxed e-con e-child\" data-id=\"438a4c8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bf6a8c4 e-con-full e-flex e-con e-child\" data-id=\"bf6a8c4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa71e50 elementor-widget elementor-widget-image\" data-id=\"fa71e50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"232\" height=\"111\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/luona_logo_111.png\" class=\"attachment-large size-large wp-image-33166\" alt=\"Luona logo\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72607db elementor-widget elementor-widget-heading\" data-id=\"72607db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Measuring Customer Experience with SMS Surveys Integrated into the Enreach Interface<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77be87f elementor-widget__width-inherit elementor-widget-tablet__width-inherit elementor-widget-tablet_extra__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"77be87f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Luona is a provider of social and healthcare services and a partner to wellbeing services counties and social and healthcare sector operators. Luona tailors services to genuine needs and aims to create impactful wellbeing in society. <\/p><p>To ensure service quality, Luona&#8217;s services measure the NPS recommendation index using Arena Interactive&#8217;s survey services. Choosing the service provider was easy because Luona&#8217;s partner Enreach had Arena Interactive&#8217;s messaging interface ready for implementing NPS surveys. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5ac3f89 e-con-full e-flex e-con e-child\" data-id=\"5ac3f89\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4667064 elementor-widget elementor-widget-image\" data-id=\"4667064\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"339\" height=\"408\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/ed547de2e649d3eed9f95d7c8e6320a2.png\" class=\"attachment-large size-large wp-image-33167\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/ed547de2e649d3eed9f95d7c8e6320a2.png 339w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/ed547de2e649d3eed9f95d7c8e6320a2-249x300.png 249w\" sizes=\"(max-width: 339px) 100vw, 339px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1e2b04d e-flex e-con-boxed e-con e-parent\" data-id=\"1e2b04d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b45af3a e-con-full e-flex e-con e-child\" data-id=\"b45af3a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30a9adb elementor-widget elementor-widget-image\" data-id=\"30a9adb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"223\" height=\"230\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/01\/Eini_Ojanpera-e1766994456858.png\" class=\"attachment-large size-large wp-image-32475\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6cdf9bd elementor-widget elementor-widget-text-editor\" data-id=\"6cdf9bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3>Would you like to hear more about our services?<\/h3><p><span style=\"color: #000000;\">Contact our sales team and request a free demonstration:<\/span><\/p><p><span style=\"color: #254a8e;\"><a style=\"color: #254a8e;\" href=\"tel:0505963961\">050 596 3961<\/a><\/span> <span style=\"color: #000000;\"><span style=\"color: #254a8e;\">\/<\/span> <span style=\"color: #254a8e;\">Eini Ojanper\u00e4<\/span><\/span><\/p><p><span style=\"color: #254a8e;\"><a style=\"color: #254a8e;\" href=\"mailto:sales@arenainteractive.fi\">sales@arenainteractive.fi<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9b1d146 e-con-full e-flex e-con e-parent\" data-id=\"9b1d146\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2edc81d e-con-full e-flex e-con e-child\" data-id=\"2edc81d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-523bed7 elementor-widget elementor-widget-heading\" data-id=\"523bed7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Enreach Integration \u2013 Explore Features and API Documentation\n<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d0773c2 e-grid e-con-boxed e-con e-child\" data-id=\"d0773c2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1818c61 elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"1818c61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.arenainteractive.fi\/en\/documentation\/integrations-features\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Features<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f0bc54d elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"f0bc54d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.arenainteractive.fi\/en\/messaging-services\/pricing\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Pricing<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0cea825 elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"0cea825\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.arenainteractive.fi\/en\/documentation\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Documentation<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b284072 elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"b284072\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/openapi.arena.fi\/integrations\/zapier\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">API Interfaces<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-279ee53 e-flex e-con-boxed e-con e-parent\" data-id=\"279ee53\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dd6d891 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"dd6d891\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Connect Enreach Integration with Other SmartDialog Services\n<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-14954ac e-grid e-con-full e-con e-child\" data-id=\"14954ac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7476884 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"7476884\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/www.arenainteractive.fi\/en\/messaging-services\/\" tabindex=\"-1\"><img loading=\"lazy\" decoding=\"async\" width=\"649\" height=\"598\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Nimeton-malli-5-1-e1742453788347.png\" class=\"attachment-full size-full wp-image-32477\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Nimeton-malli-5-1-e1742453788347.png 649w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Nimeton-malli-5-1-e1742453788347-300x276.png 300w\" sizes=\"(max-width: 649px) 100vw, 649px\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/www.arenainteractive.fi\/en\/messaging-services\/\">SmartDialog<\/a><\/h3><p class=\"elementor-image-box-description\">SmartDialog also includes other messaging services. You can manage services with an easy-to-use interface. \n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3da74e elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"d3da74e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/www.arenainteractive.fi\/en\/messaging-services\/nps-and-feedback-surveys\/\" tabindex=\"-1\"><img loading=\"lazy\" decoding=\"async\" width=\"650\" height=\"600\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/Puhelinkuvia-3.webp\" class=\"attachment-full size-full wp-image-34346\" alt=\"Customer Surveys\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/Puhelinkuvia-3.webp 650w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/03\/Puhelinkuvia-3-300x277.webp 300w\" sizes=\"(max-width: 650px) 100vw, 650px\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/www.arenainteractive.fi\/en\/messaging-services\/nps-and-feedback-surveys\/\">Customer Surveys<\/a><\/h3><p class=\"elementor-image-box-description\">Conduct NPS and opinion surveys with SmartDialog's Survey Service. Send surveys and receive feedback via SMS messages. \n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d053fb1 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"d053fb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/www.arenainteractive.fi\/en\/messaging-services\/two-way-messaging-service\/\" tabindex=\"-1\"><img loading=\"lazy\" decoding=\"async\" width=\"650\" height=\"600\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/04\/2-suuntainen-viestinta.webp\" class=\"attachment-full size-full wp-image-34373\" alt=\"2-way communication\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/04\/2-suuntainen-viestinta.webp 650w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/04\/2-suuntainen-viestinta-300x277.webp 300w\" sizes=\"(max-width: 650px) 100vw, 650px\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/www.arenainteractive.fi\/en\/messaging-services\/two-way-messaging-service\/\">Two-Way Messages<\/a><\/h3><p class=\"elementor-image-box-description\">If you want to receive messages from customers in addition to sending messages, explore SmartDialog's two-way messaging.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bebc1c2 e-flex e-con-boxed e-con e-parent\" data-id=\"bebc1c2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b6a7d8 elementor-widget elementor-widget-heading\" data-id=\"2b6a7d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Enreach Integration Implementation\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-90d8c20 elementor-widget elementor-widget-image\" data-id=\"90d8c20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"173\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Tallink-e1740731303724-1024x221-3.png\" class=\"attachment-large size-large wp-image-32479\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Tallink-e1740731303724-1024x221-3.png 1024w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Tallink-e1740731303724-1024x221-3-300x65.png 300w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Tallink-e1740731303724-1024x221-3-768x166.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-70930fe e-grid e-con-full e-con e-child\" data-id=\"70930fe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<a class=\"eael-wrapper-link-2646787 --eael-wrapper-link-tag\" href=\"https:\/\/account.smartdialog.ai\/freetrial?_gl=1*9wsvq7*_gcl_au*MTU5NTE2MTU3MC4xNzY5MDcwMTc1*_ga*ODgxMTIzNzQxLjE3NjkwNzAxNzU.*_ga_31T4VY595G*czE3NzAxMTk2MDIkbzE2JGcxJHQxNzcwMTIzMDIyJGo2MCRsMCRoMA..\" target=\"_blank\" rel=\"noopener\"><\/a><div data-eael-wrapper-link=\"eael-wrapper-link-2646787\" class=\"elementor-element elementor-element-2646787 e-con-full e-flex e-con e-child\" data-id=\"2646787\" data-element_type=\"container\" data-e-type=\"container\" window=\"\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0be21bb elementor-widget elementor-widget-image-box\" data-id=\"0be21bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">SmartDialog License<\/h3><p class=\"elementor-image-box-description\">The integration requires a SmartDialog license and messaging services: one-way or two-way depending on whether you need to send or receive messages.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<a class=\"eael-wrapper-link-0e91102 --eael-wrapper-link-tag\" href=\"https:\/\/account.smartdialog.ai\/freetrial?_gl=1*9wsvq7*_gcl_au*MTU5NTE2MTU3MC4xNzY5MDcwMTc1*_ga*ODgxMTIzNzQxLjE3NjkwNzAxNzU.*_ga_31T4VY595G*czE3NzAxMTk2MDIkbzE2JGcxJHQxNzcwMTIzMDIyJGo2MCRsMCRoMA..\" target=\"_blank\" rel=\"noopener\"><\/a><div data-eael-wrapper-link=\"eael-wrapper-link-0e91102\" class=\"elementor-element elementor-element-0e91102 e-con-full e-flex e-con e-child\" data-id=\"0e91102\" data-element_type=\"container\" data-e-type=\"container\" window=\"\">\n\t\t\t\t<div class=\"elementor-element elementor-element-299ce82 elementor-widget elementor-widget-image-box\" data-id=\"299ce82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Numbers and Connections<\/h3><p class=\"elementor-image-box-description\">Acquiring SMS numbers and managing connections required for the integration is handled on a turnkey basis through us.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<a class=\"eael-wrapper-link-0d833c2 --eael-wrapper-link-tag\" href=\"https:\/\/account.smartdialog.ai\/freetrial?_gl=1*9wsvq7*_gcl_au*MTU5NTE2MTU3MC4xNzY5MDcwMTc1*_ga*ODgxMTIzNzQxLjE3NjkwNzAxNzU.*_ga_31T4VY595G*czE3NzAxMTk2MDIkbzE2JGcxJHQxNzcwMTIzMDIyJGo2MCRsMCRoMA..\" target=\"_blank\" rel=\"noopener\"><\/a><div data-eael-wrapper-link=\"eael-wrapper-link-0d833c2\" class=\"elementor-element elementor-element-0d833c2 e-con-full e-flex e-con e-child\" data-id=\"0d833c2\" data-element_type=\"container\" data-e-type=\"container\" window=\"\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7cc91ae elementor-widget elementor-widget-image-box\" data-id=\"7cc91ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">SmartDialog Connector<\/h3><p class=\"elementor-image-box-description\">The Enreach integration for SmartDialog messaging services is connected to the selected telephony system, making messaging ready for use.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2a85109 e-flex e-con-boxed e-con e-parent\" data-id=\"2a85109\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-861cc74 elementor-widget elementor-widget-heading\" data-id=\"861cc74\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Test SmartDialog and Purchase<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-42f75e4 e-grid e-con-full e-con e-child\" data-id=\"42f75e4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<a class=\"eael-wrapper-link-b6f049f --eael-wrapper-link-tag\" href=\"https:\/\/account.smartdialog.ai\/freetrial?_gl=1*9wsvq7*_gcl_au*MTU5NTE2MTU3MC4xNzY5MDcwMTc1*_ga*ODgxMTIzNzQxLjE3NjkwNzAxNzU.*_ga_31T4VY595G*czE3NzAxMTk2MDIkbzE2JGcxJHQxNzcwMTIzMDIyJGo2MCRsMCRoMA..\" target=\"_blank\" rel=\"noopener\"><\/a><div data-eael-wrapper-link=\"eael-wrapper-link-b6f049f\" class=\"elementor-element elementor-element-b6f049f e-con-full e-flex e-con e-child\" data-id=\"b6f049f\" data-element_type=\"container\" data-e-type=\"container\" window=\"\">\n\t\t<div class=\"elementor-element elementor-element-65d3e7f e-con-full e-flex e-con e-child\" data-id=\"65d3e7f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a86e59e elementor-widget elementor-widget-image\" data-id=\"a86e59e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Free-Trial-logo.png\" class=\"attachment-full size-full wp-image-32480\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Free-Trial-logo.png 200w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Free-Trial-logo-150x150.png 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-edc0034 e-con-full e-flex e-con e-child\" data-id=\"edc0034\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f84c0c6 elementor-widget elementor-widget-image-box\" data-id=\"f84c0c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Try SmartDialog here free of charge!<\/h3><p class=\"elementor-image-box-description\">Test message sending without commitments.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<a class=\"eael-wrapper-link-1d4239d --eael-wrapper-link-tag\" href=\"https:\/\/get.smartdialog.ai\/?_gl=1*9wsvq7*_gcl_au*MTU5NTE2MTU3MC4xNzY5MDcwMTc1*_ga*ODgxMTIzNzQxLjE3NjkwNzAxNzU.*_ga_31T4VY595G*czE3NzAxMTk2MDIkbzE2JGcxJHQxNzcwMTIzMDIyJGo2MCRsMCRoMA..\" target=\"_blank\" rel=\"noopener\"><\/a><a data-eael-wrapper-link=\"eael-wrapper-link-1d4239d\" class=\"elementor-element elementor-element-1d4239d e-con-full e-flex e-con e-child\" data-id=\"1d4239d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-11d56a3 e-con-full e-flex e-con e-child\" data-id=\"11d56a3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-197d3e7 elementor-widget elementor-widget-image\" data-id=\"197d3e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"649\" height=\"598\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Nimeton-malli-5-1-e1742453788347-1.png\" class=\"attachment-full size-full wp-image-32481\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Nimeton-malli-5-1-e1742453788347-1.png 649w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Nimeton-malli-5-1-e1742453788347-1-300x276.png 300w\" sizes=\"(max-width: 649px) 100vw, 649px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cff7518 e-con-full e-flex e-con e-child\" data-id=\"cff7518\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ce1ce0d elementor-widget elementor-widget-image-box\" data-id=\"ce1ce0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Register here as a SmartDialog user!<\/h3><p class=\"elementor-image-box-description\"> Purchase SmartDialog messaging services.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-226e82b e-flex e-con-boxed e-con e-parent\" data-id=\"226e82b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b0f2a65 elementor-widget elementor-widget-heading\" data-id=\"b0f2a65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions about Enreach SMS API integration\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9bc98fe elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-toggle\" data-id=\"9bc98fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-1631\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1631\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is the SmartDialog Enreach SMS API integration?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1631\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1631\"><p>SmartDialog&#8217;s Enreach integration connects <strong>SMS messaging services<\/strong> directly to <em>Enreach Campaigns<\/em> and <em>Enreach Voice<\/em> call systems. This enables SMS queries and messages to be sent as part of the call processes. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-1632\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1632\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How does Enreach integration work in practice?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1632\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1632\"><p>The integration uses Enreach&#8217;s call system <strong>API interface<\/strong> to automatically send SMS messages according to rules, for example after a call. You can monitor message traffic and reports in the SmartDialog web interface. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-1633\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1633\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is needed for deployment?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1633\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1633\"><p>To implement integration, you need:<\/p>\n<ul>\n<li><strong>SmartDialog licence and SMS messaging services<\/strong> (1-way or 2-way)<\/li>\n<li>Connecting the integration to the selected Enreach call system<br \/>The necessary numbers and operator connections are handled through Arena Interactive.<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What is the SmartDialog Enreach SMS API integration?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>SmartDialog&#8217;s Enreach integration connects <strong>SMS messaging services<\\\/strong> directly to <em>Enreach Campaigns<\\\/em> and <em>Enreach Voice<\\\/em> call systems. This enables SMS queries and messages to be sent as part of the call processes. <\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"How does Enreach integration work in practice?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The integration uses Enreach&#8217;s call system <strong>API interface<\\\/strong> to automatically send SMS messages according to rules, for example after a call. You can monitor message traffic and reports in the SmartDialog web interface. <\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"What is needed for deployment?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>To implement integration, you need:<\\\/p>\\n<ul>\\n<li><strong>SmartDialog licence and SMS messaging services<\\\/strong> (1-way or 2-way)<\\\/li>\\n<li>Connecting the integration to the selected Enreach call system<br \\\/>The necessary numbers and operator connections are handled through Arena Interactive.<\\\/li>\\n<\\\/ul>\\n\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a0613ba e-flex e-con-boxed e-con e-parent\" data-id=\"a0613ba\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fdbedfe elementor-widget elementor-widget-heading\" data-id=\"fdbedfe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Read more about the possibilities of Enreach integration:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea1eaee elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"ea1eaee\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:40,&quot;sizes&quot;:[]},&quot;classic_columns&quot;:&quot;3&quot;,&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-32939 post type-post status-publish format-standard has-post-thumbnail hentry category-news-2\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.arenainteractive.fi\/en\/automated-sms-surveys-for-enreach-call-systems-enreach\/\" tabindex=\"-1\">\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2024\/05\/Arena-Interactive-Enreach-600x400-1.jpg\" class=\"attachment-full size-full wp-image-32667\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2024\/05\/Arena-Interactive-Enreach-600x400-1.jpg 600w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2024\/05\/Arena-Interactive-Enreach-600x400-1-300x200.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.arenainteractive.fi\/en\/automated-sms-surveys-for-enreach-call-systems-enreach\/\">\n\t\t\t\tAutomated SMS Surveys for Enreach Call Systems &#8211; Enreach\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.arenainteractive.fi\/en\/automated-sms-surveys-for-enreach-call-systems-enreach\/\" aria-label=\"Read more about Automated SMS Surveys for Enreach Call Systems &#8211; Enreach\" tabindex=\"-1\">\n\t\t\tRead More \"\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-32886 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-2\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.arenainteractive.fi\/en\/create-multi-channel-customer-communication\/\" tabindex=\"-1\">\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"1655\" height=\"827\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2021\/06\/Todellista-monikanavaista-viestintaa-blogi.png\" class=\"attachment-full size-full wp-image-32885\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2021\/06\/Todellista-monikanavaista-viestintaa-blogi.png 1655w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2021\/06\/Todellista-monikanavaista-viestintaa-blogi-300x150.png 300w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2021\/06\/Todellista-monikanavaista-viestintaa-blogi-1024x512.png 1024w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2021\/06\/Todellista-monikanavaista-viestintaa-blogi-768x384.png 768w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2021\/06\/Todellista-monikanavaista-viestintaa-blogi-1536x768.png 1536w\" sizes=\"(max-width: 1655px) 100vw, 1655px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.arenainteractive.fi\/en\/create-multi-channel-customer-communication\/\">\n\t\t\t\tCreate Multi-Channel Customer Communication!\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.arenainteractive.fi\/en\/create-multi-channel-customer-communication\/\" aria-label=\"Read more about Create Multi-Channel Customer Communication!\" tabindex=\"-1\">\n\t\t\tRead More \"\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-32689 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-2\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.arenainteractive.fi\/en\/customer-communication\/\" tabindex=\"-1\">\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Viestikanavien-ominaisuudet-600x400-1.jpg\" class=\"attachment-full size-full wp-image-32690\" alt=\"\" srcset=\"https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Viestikanavien-ominaisuudet-600x400-1.jpg 600w, https:\/\/www.arenainteractive.fi\/wp-content\/uploads\/2026\/02\/Viestikanavien-ominaisuudet-600x400-1-300x200.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.arenainteractive.fi\/en\/customer-communication\/\">\n\t\t\t\tCustomer communication with 1-way and 2-way messages\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.arenainteractive.fi\/en\/customer-communication\/\" aria-label=\"Read more about Customer communication with 1-way and 2-way messages\" tabindex=\"-1\">\n\t\t\tRead More \"\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Enreach SMS API integration Enreach SMS API integration &#8211; integrates SMS messaging services with Enreach calling systems The SmartDialog platform features direct integrations for implementing<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":32981,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-32542","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/pages\/32542","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/comments?post=32542"}],"version-history":[{"count":4,"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/pages\/32542\/revisions"}],"predecessor-version":[{"id":35027,"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/pages\/32542\/revisions\/35027"}],"up":[{"embeddable":true,"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/pages\/32981"}],"wp:attachment":[{"href":"https:\/\/www.arenainteractive.fi\/en\/wp-json\/wp\/v2\/media?parent=32542"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}