1-way messaging service
Reach your customers with 1-way messages
SmartDialog includes several messaging channels through which you can send messages to Finland and abroad cost-effectively. The main messaging channels for 1-way individual and group communication are SMS, RCS, WhatsApp. Text messages can always be used to ensure the delivery of messages if communication is initiated through another messaging channel.
Sending text messages and instant messages is easy with SmartDialog’s web interface or directly through modern API gateways.
Sending messages from back-end systems is possible, for example, with direct Microsoft, Salesforce, HubSpot connectors and Zapier integrations.
Monitor message traffic in real time and monitor delivery confirmations from message logs and reports. Multi-level data encryption methods are available in communication: permissions, content hiding, protections and encryptions. In RCS and WhatsApp messages, the sender is verified. In SMS messages, the sender information can be protected with an SMS Sender ID.
API gateways
REST, SMTP, SMPP, SMS-to-Email, Email-to-SMS
Cloud Integrations
Microsoft Power Platform, Salesforce Service Cloud, HubSpot, Zapier, Liana, Enreach, Moontalk, Atex
Outbound messaging
SMS, RCS, WhatsApp
Messaging accounts, service-specific settings, address and message restrictions
Templates, personalization, SMS fallback, scheduling, time-critical and prioritized messaging
Operator connections
In Finland and globally
Sender can be shortcode number, virtual longcode number, alphanumeric sender
SMS Sender ID, RCS agents, WhatsApp identities
Delivery data
Real-time DLR message delivery receipts
Message log downloads
Monthly billing and message traffic reports
24/7 technical support
Benefits of 1-way messaging service
Versatility and attention value of communication
Text messages and instant messages are a great way to diversify and enhance messaging in a way that gets noticed.
Cost-effectiveness and scalability
Message volumes scale efficiently, making sending messages even in large numbers affordable.
Delivery reliability and information security
Messages are delivered quickly, reliably, and are sure to reach the right recipients.
Easy to integrate
With connectors, you can automatically integrate messaging into cloud services.
Versatile reporting options
Monitoring of message traffic and delivery, accurate message log statistics.
Monitoring and support 24/7
We real-time monitor our services and the messaging delivery reliability 24/7.
Use cases and references
Manage your company’s customer relationship and marketing communications with 1-way communication. Operate campaigns, inform stakeholders, send reminders and informative messages to various instant messaging applications.
1-way messaging Tallink
SMS messaging and group messaging for customer and staff communications
1-way messaging Talokuntoon.fi
Customer relationship management and confirmations via SMS messaging
1-way messaging Hedin Automotive
1-way SMS messaging as part of marketing automation
1-way messaging service – learn more about features and API documentation
Combine 1-way messaging with other SmartDialog services
SmartDialog
SmartDialog also includes other messaging services. You can manage the services with an easy-to-use interface.
2-way messaging service
If you want to receive messages from customers in addition to sending them, check out SmartDialog's 2-way messaging.
Sending codes
Send promo codes via SMS, RCS, and WhatsApp messages or automate code distribution to systems via messaging API.
Integrations
Integrate 1-way messaging with cloud services, and send SMS and WhatsApp messages directly from the cloud software.
How to use SmartDialog's 1-way messaging service
Try it for free
Test SmartDialog messaging without any commitments.
Buy 1-way API
Subscribe to SmartDialog's 1-way messaging.
Contact us
Would you like more information about our 1-way messaging services?